Job Description

Citi Overview:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast\xe2\x80\x99s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Job Purpose:

The role is within the Asset Servicing group which is a high profile function and part of the Market Operations division. Asset Servicing is represented Globally across the NAM, EMEA and APAC regions and has responsibility for processing Corporate Actions and Income events for Firms and client\xe2\x80\x99s positions. It is one of the most interesting areas within operations having connections with multiple departments.

The role is an individual contributor role to perform functions relating to Income

reconciliations (Dividends) for Asset Servicing. The role will report directly into the team supervisor and will be responsible for continuing to strengthen the experience within the teams whilst enhancing risk and control frameworks, aligning to company strategy and vision. The core function of the role is to ensure cash entitlements resulting from client repo away coupons are reflected correctly to our clients in a timely and accurate manner.

Key Responsibilities:

• Reconciliation of dividends for ASPAC regions.
• Regular communication with trading desk, corporate actions and clients
• with focus on high client service, covering all dividend and stock borrow/loan issues.
• Review cash reconciliations and resolve discrepancies as appropriate.
• Enhance our client experience by identifying process improvements to increase the automation of daily processes.
• Perform daily reconciliation using \xe2\x80\x9cin-house systems\xe2\x80\x9d, preventing exposure and billing differences.
• Complete reconciliations for clients where differences have been identified.
• Complete end of day checks against a daily exposure report in line with our audit requirements.
• Timely updating and completion of MIS control reporting to management.
• Daily management of exceptions relating to Asset Servicing Income events ensuring prompt clearance and narration.
• Participates in system testing and requirement sessions.

Qualifications and Skills:

• Experience in financial institutions would be an advantage.
• Energetic, flexible, collaborative, and proactive; who can positively and productively add product impact to both strategic and tactical technology.
• Strong, influential communicator who is articulate and concise.
• Strong risk management and control mind-set; understanding of the critical risks and necessary controls related to corporate action processing.
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self-reliant, good problem solver, results oriented.
• Ability to establish and build trust with professionals throughout the business with a clear client orientation.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Ability to conceptualize aspects of the organisation\xe2\x80\x99s model and its future development.

Successful candidates will attend a three week Market Operations Training Academy.

This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What we Offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We\xe2\x80\x99ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.



Job Family Group: Operations - Transaction Services



Job Family: Asset Servicing



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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