Job Description

Operations Administrator \xe2\x80\x93 Credit Data Management Business Support | S1| Everyday Banking | Milton Keynes

Country: United Kingdom

WHAT YOU WILL BE DOING

Join our community.

This role is within our Credit Reference Agency Centre of Excellence. We are passionate about credit data quality. Data accuracy and timely amendments can be life changing for our customers. You will join a supportive team that share the same passions.

You will be performing insolvency data amendments at the credit reference agencies, whilst offering support on other data correction and administrative duties.

We offer essential services cross divisionally to make our customers better happen. We are committed to continuous improvement, promote speaking up and believe in the power of a collaborative team culture.

Come and see what\xe2\x80\x99s possible.

The difference you\xe2\x80\x99ll make.

Performing amendments at the credit reference agencies to accurately reflect insolvency orders on customer credit files.

Supporting the review of data queries received from the credit reference agencies on behalf of our customers.

Supporting with daily and weekly administrative duties such as, queue statistics, bulk file submissions to the credit reference agencies and more.

Ensuring processes are robust and identifying efficiencies within the process you support.

What you\xe2\x80\x99ll bring.

Experience of working as part of a team and on your own to meet service level agreements.

A passion for data quality.

It would also be nice for you to have.

A basic knowledge of the Credit Reference Agencies, who they are and what they do.

A basic understanding of what an insolvency/bankruptcy order is, and the importance of this data being accurately reported at the credit reference agencies.

Previous experience with administrative duties.

A positive attitude can-do mentality, that works well as part of a team.

What else you need to know.

We will be conducting all interviews either in person, via MS Teams or video-conference.

This role is currently hybrid location (Milton Keynes 2 days per week/home based 3 days per week)

Everyday Inclusion

At Santander we\xe2\x80\x99re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we\xe2\x80\x99ll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

\xc2\xa3500 annual cash allowance to spend on our great range of benefits.

25 days\xe2\x80\x99 holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

Eligible for a discretionary performance-related annual bonus.

Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

We put 8% of salary into your pension, even if you don\xe2\x80\x99t contribute yourself. We\xe2\x80\x99ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

Support your favourite causes through charitable giving and our community partnerships

Share in Santander\xe2\x80\x99s success by investing in our share plans

24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

What to do next.

If this sounds like a role you\xe2\x80\x99re interested in, then please apply.

If there\xe2\x80\x99s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it\xe2\x80\x99s a copy of our application form in another format or additional assistance, we\xe2\x80\x99re available through telephone, email, or face to face. You can contact us at or call 0870 414 9080.

Santander