Job Description

Operations Administrator

Full-time, Permanent

\xc2\xa320,000

Cheltenham

Monday-Friday 9:00 \xe2\x80\x93 17:30

Are you looking to embark on your first Office Based Career?

Due to expansion, an exciting opportunity has arisen for a new Operations Administrator to join a luxury, global travel agency. The role would suit someone with a keen eye for detail who enjoys having a direct impact on the quality of service a client receives. Someone who enjoys working in a team whilst working through specific tasks and who can contribute to improving processes, problem solving, and improving customer experience and efficiency.

The Role:

• Produce high quality and exceptionally accurate client documentation, reconfirming with global suppliers to specific deadlines
• Handle client questions on final documentation directly
• Process business and staff travel requests
• Ensure the customer is at the heart of everything we do
• Meet or exceed customer expectations by maintaining an accurate and consistent approach to work
• Assist with project work when required

The Person:

• Degree level education OR minimum 1 year experience in a similar office-based role, such as operations, QC or administration, however we will consider school leavers.
• GCSE mathematics and English language C or above
• Sound geographical knowledge
• Experience of Microsoft Office
• Excellent writing skills and command of English grammar
• Travel industry experience or keen interest in travel
• Exceptional customer service and rapport building
• A natural problem solver, with a can-do attitude
• A clear communicator with a meticulous eye for detail
• Excellent organisational skill and ability to multi-task and work to deadlines
• Strong team player but also able to work independently
• Enthusiastic with an inquiring mind, keen to learn, happy to ask questions and use initiative
• Geographically aware, with an interest in travel

The Benefits:

• Competitive salary
• Pension
• 25 days annual leave \xe2\x80\x93 In addition to bank holidays
• Cycle to work scheme.
• Employee Assistance Program
• Travel Loans
• Display Screen Equipment Eye tests
• Recruitment Bonus
• Gym Membership
• Social Events

If this role sounds of interest to you, apply to today. 01242 6505433

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven\xe2\x80\x99t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

RE Recruitment