Online Customer Service Advisor
Job Description
About us Lakeside Special Products Limited is a well established, expanding company, operating in several niche markets including Beauty Therapy, Tattooing and Medical supplies. We operate a small, energetic team, looking to stand out from the crowd - why not join us on our journey? Our work environment includes a modern office setting Responsibilities covering this position include: Handling incoming customer enquiries Following up sales leads and developing into new customers Providing product information to customers and identifying customer needs Building customer relationships through open and interactive communication Handling customer complaints and providing solutions Providing administrative support to the sales and marketing team Prioritising and processing company ecommerce orders and payments Communicating with customers via telephone, email, live chat and social channels Applicants should possess a confident telephone manner, excellent communication skills, the ability to multi-task, prioritize and manage time efficiently, and be able to work unsupervised. Job Types: Full-time, Permanent Salary: \xc2\xa320,000.00-\xc2\xa323,000.00 per year Benefits:
- Casual dress
- Free parking
- On-site parking
- Monday to Friday
- Loyalty bonus
- Yearly bonus
- REDDITCH: reliably commute or plan to relocate before starting work (required)
- A-Level or equivalent (preferred)
- customer service: 1 year (preferred)
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Job Detail
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Job IdJD3010047
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRedditch, United Kingdom
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EducationNot mentioned