Job Description

Be part of our renewable revolution helping customers make the best choices.

Here at SunGift Solar, we're dedicated to ensuring our customers understand how they can benefit from Solar PV and batteries systems and to find the best options for them. We're one of the leading installation organisations in the South-West (2024 Winner of the Regional Solar PV Installer and Contractor of the Year). We pride ourselves on our friendly Company culture and our fantastic customer service. As an accredited Tesla installer, we're dedicated to delivering cutting edge technology and a world-class service to our customers.

Job Title:

O&M Business & Customer Manager

The role:

We are searching for a Business & Customer Manager to join our dynamic Operations & Maintenance (O&M) team. This role is central to the customer experience as you will be interacting with customers directly, ensuring that they are informed and engaged throughout their O&M experience. You'll play a key part in making sure our services not only meet expectations but also build strong, lasting relationships with our clients.

Key responsibilities include:

Helping deliver efficiency and change in our servicing and maintenance team. Embedding new systems and ways of working. Liaising with sales teams to support their sale of servicing packages to our installation customers. Ensuring servicing customers have a smooth and efficient customer journey. Supporting with asset management for key accounts as needed. Full oversight of customer management tools and their usage. Producing simple quotes from templates. Potential for line management duties. Liaising with others across the company as needed.

Who We'd Love to Hire

It's important that you have excellent organisational skills to manage communications, customers and resources. You'll be excellent at customer service and will need to be able to work in a fast-paced environment and have the ability to learn quickly, as we're flooded with in-bound enquiries. Attention to detail is vital within SunGift and is often what sets us apart from the competition, as well as good people skills. We're looking for someone with initiative, strong self-motivation and attention to detail. Good IT skills are essential, ideally with experience of MS Office and CRM systems.

What We Can Offer You

A salary up to 35,000 per annum (dependent on skills and experience) Discounts on renewable energy products and payment schemes for employee homeowners Cycle to work scheme Holidays (24 days + bank holidays) A career in the fast-paced world of renewable energy and storage A team-oriented and supportive environment Excellent training Hybrid working (after probation)
If you're ready to take the next step in your career and are passionate about renewable energy and solar PV systems, we'd love to hear from you!

Apply today and join us in driving the transition to a greener future.

Applying for the role:

Contact: Jacqueline Bing, Executive Assistant

Please send a CV and covering letter to careers@sungiftsolar.co.uk

Job Type: Full-time

Pay: Up to 35,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Exeter, EX4 8JN: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person