Overview:This role is 37.5 hours per week, working 5 out of 6 days to include 1 every 4 weekends.The new Office Supervisor, for Nottingham based in the Grantham depot, must be passionate and have the energy and commitment to support the Retail Sales and Operations Manager to create an exemplar of outstanding performance in customer service and sales.As Office Supervisor you'll supervise the office based team to deliver exceptional service to our customers via phone and and email. Customer service and empathy for the needs of our predominately elderly customers is at the heart of what we do and you'll need to be part of living those values.313.73 per hour from 1st January 2025 (314.00 per hour from 1st May 2025) + bonus + company benefits. Who we are:Wiltshire Farm Foods, part of the apetito group, is the UKs largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities:
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