Job Description

Role: Office Manager

Location: Grangemouth

About us:

Hi, we\xe2\x80\x99re ERIKS - a leading Specialised Industrial Service Provider.

We offer a wide range of innovative and high-quality mechanical engineering components and logistics services from our over 200 locations across the UK & Ireland. We provide our customers with the parts and products they need, sometimes partnering with them in their own locations as a seamless extension of their own team.

Our mission is to make our customer\xe2\x80\x99s industry work better.

We know and understand that our people are critical to our success, providing our customers with specialist knowledge and world-class service.

Which is where you come in!

About the role -

To maintain an ongoing relationship with selected customers and sales staff.

The ideal candidate will need to use knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer.

About You -

You\xe2\x80\x99re driven by the thought of delivering customer service excellence onsite with some of the most recognised names in industry. The idea of autonomy and responsibility to develop business and relationships onsite doesn\xe2\x80\x99t phase you, in fact, you relish the opportunity to develop with ERIKS.

Deputise for the Site Manager in their absence

Maintain inventory control data within the site systems and proactively review inventory data to optimise customer/ERIKS stock profile and replenishment

Ensure that sales orders are promptly loaded onto the systems at acceptable margin levels, savings achievement and customer delivery requirements

Ensure that purchase orders are promptly loaded onto the systems utilising established preferred sources of supply where possible

Research and identify supply options where preferred suppliers have not been previously determined or cannot supply within required timescales

Provide Management and Customers with reports, Key Performance Indicators and feedback to contribute to effective planning, budgeting and performance management, within agreed timeframes where required

Managers are responsible for their own, their staff and visitors health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer\xe2\x80\x99s Health & Safety Policies and procedures. Managers are responsible for reporting all cases of non-conformance.

Managers shall make themselves aware of and ensure compliance with all of the companies applicable management systems policies and procedures.

Ensure that reporting team members have clearly defined tasks and objectives and that they deliver the required standards of performance.

About our offer \xe2\x80\x93

In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.

We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.

Why ERIKS?

By joining ERIKS, you\xe2\x80\x99ll be part of something special.

Being part of something special means more than just the work you do. It\'s the great people you work with, the support you receive from your managers, and the specialism that is at the core of everything we do at ERIKS.

Whether it\xe2\x80\x99s development that is built around you and your career goals or the opportunity to be part of something much bigger than the team you join, it\xe2\x80\x99s all here for you at ERIKS.

What are you waiting for? We can\xe2\x80\x99t do it without you!

Your offer:

And if that wasn\'t enough to pique your interest, we also offer a very competitive salary and a range of benefits including:

25 days plus bank holidays annual holiday entitlement

Contributory Pension Scheme

Bike to Work Scheme

Life Assurance

Up to 1 day\xe2\x80\x99s paid leave to concentrate on your wellbeing

A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:

Unlimited mental health support from qualified mental healthcare professionals

24/7, unlimited remote GP appointments \xe2\x80\x93 so you can get fast access to a doctor at a time convenient to you

Six 1-2-1 nutritional video consultations per year

Six 1-2-1 digitally delivered personal training sessions per year

360 Wellbeing Score \xe2\x80\x94 take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year

Physiotherapy \xe2\x80\x94 eight sessions a year shared between you and your partner

Medical second opinions

Savings and discounts for savings on weekly costs

On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing

Company Sick Pay from day 1

Group Income Protection \xe2\x80\x93 after a period of sickness absence

Long service recognition

Free unlimited access to LinkedIn Learning

Free ERIKS Branded workwear

Free Eye tests

ERIKS