Job Description

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don\'t like about finance and does the opposite. We\'re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we\'ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at !

We\'re incredibly proud of our achievements and none of it would be possible without the amazing team here. It\'s not just industry awards we\'re winning, we\'ve also been named in the top three UK\'s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you\'ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

Are you passionate about providing outstanding service to our visitors and staff? If so, this Office Coordinator role could be for you.

If you enjoy working in a fast-paced environment and enjoy experiences that challenge your thinking, we want to hear from you. This is a great opportunity for someone who is super organised and always thinking ahead, paired with a real passion for providing excellent office administration. This position has a little bit of everything, with general responsibilities to support our Office Manager in keeping the office running smoothly.

This is a full time office based 4-month contract.

The hours for this role are Monday to Friday - 08:30-17:00 or 09:00-17:30.

A day in the life:

• Complete the morning set up - clean coffee machines, fill up snack station, breakfast items, and drinks fridges
• Reception cover
• Ordering coffee, breakfast, snacks, and drink stock for the next week
• Request, create and distribute new starter security passes
• Assist with actioning leavers - check Jira list and emails, close tickets on Jira and de-activate passes on employee\'s last day
• Assist with facilities - logging tickets for faults and notifying the engineers. Also, chasing engineering teams if a ticket isn\'t actioned in a reasonable timeframe
• Book in all external guests with the building security team
• Open and distribute incoming post and prepare outgoing mail. Ensure any post not given to a team (if they work from home) is scanned to them
• Assist with any fire evacuation or first aid emergencies
• Ordering stationary, branded lanyards, branded notepads, and branded envelopes

About you:

• You\'ll have previous experience in a reception or office coordinator role
• Previous experience in a fast-paced environment and proven success in multi-tasking
• Facilities experience would be advantageous
• You\'ll be confident building relationships across the business. Everyone is important at Zopa, and you\'ll be there to kickstart their day with a great welcome
• You\'ll offer a welcoming experience to our visitors and ensure they have a great visit to our HQ
• You\'ll have first class attention to detail and ensure that everything is delivered to a great standard
• Are you positive? Super important. We\'ll want you to have a \'can-do\' attitude in approaching all your tasks and problem solve independently
• You\'ll always want to make things better and strive to improve processes, employee experience, and visitor experience
• You\'ll have excellent timekeeping skills and ensure that daily tasks are delivered like clockwork
• You\'ll be a proactive problem solver and keen to provide well thought out resolutions

Flexible working? Yes please!

At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work life balance. Our teams work in a hybrid manner from our open-plan, riverside London Bridge office and the comfort of their own homes at a frequency that suits the team and the work they do.

Not only that - you\'ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we\'ll make sure you\'ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Zopa