Job Description

Job Title:

Office Clerical / IT Assistant

Location:

Sheffield, UK

Reports To:

Office Manager / Managing Director

Position Type:

Full-Time, Permanent

Salary:

22,950 - 24,500 per year

About Us

Sky Chemicals is a growing company in the chemical industry, dedicated to delivering high-quality products and customer service. We are looking for an organised

office assistant with good IT & Communication skills

to join our small team. This role plays a key part in ensuring smooth day-to-day operations and supporting the wider business.

Role Overview

As an office clerical administrator, you will provide broad administrative support. You'll be responsible for liaising and recording of internal and external communications, filing documentation, basic bookkeeping, and answering callings. This is a varied and hands-on role, ideal for someone with good decision-making skills.

Key Tasks

1. Administrative Support

Provide clerical assistance to the sales team and production. Sales data inputting, sending out order confirmations. Process purchase orders from management, and sales orders from email and incoming calls. Work closely with managers and directors to coordinate product and service delivery. Track sales orders, follow up on delays, and report any discrepancies to management. Sending out digital marketing and email campaigns.

2. Customer Service

Act as the first point of contact for customer enquiries and queries. Maintain accurate and up-to-date customer records in the CRM system.

3. General Office Duties

Perform basic bookkeeping tasks and data entry into the CRM and accounting systems. Assist in coordinating meetings, trade shows, and company events. Support IT-related maintenance and troubleshooting (basic level). Carry out other clerical tasks as needed to support the wider team.

Qualifications

Not essential but IT and communication and bookkeeping qualifications will be beneficial

Skills & Experience

Ability to follow instructions Good IT hardware and software knowledge is essential Proficiency in Microsoft Office (Word, Excel, PowerPoint) Experience using CRM or accounting software (e.g., Act!, Xero, Sage 50) Ability to work independently and collaboratively Discreet with sensitive information Knowledge of chemical is advantageous but not essential

Benefits

Long term prospect Opportunity for further learning Company pension scheme Free on-site parking 20 days annual leave + bank holidays Monday to Friday schedule (no weekends)

How to Apply

To apply, please submit your

CV

and a

cover letter

outlining why you're the right fit for this role.

Equal Opportunities

Sky Chemicals is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, age, disability, or background.

Job Types: Full-time, Permanent

Pay: 22,950.00-24,500.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Work Location: Hybrid remote in Sheffield S9 3AJ

Reference ID: 202504 Office Clerical / IT Assistant