Job Description

Company Overview

Ryan Dickinson Plumbing & Heating Ltd brings over 25 years of experience in the construction industry. We pride ourselves on delivering a first-class service through our skilled team of engineers, ensuring every job is completed to the highest standard of quality and professionalism.

About the Role

We're looking for a highly organised, proactive Office Administrator to join our small, friendly team. This is a varied and rewarding role where you'll be the hub of our operations--supporting our engineers, speaking with customers, and keeping everything running smoothly behind the scenes.

Hours are 30 per week 9.00-5.00

Monday, Tuesday, Thursday and Friday

Key Responsibilities

Book and schedule jobs for engineers, managing their diaries efficiently Act as the first point of contact for customer enquiries via phone, email and in person Handle all administrative duties including filing, record keeping and correspondence Oversee and update insurance documents and renewals Manage the sales and purchase ledger using Sage Reconcile accounts and statements accurately and in a timely manner Maintain clear and organised systems for all office processes Support the team during our busiest season (winter), where the pace can be fast and varied
What We're Looking For

Previous experience in office administration, beneficial if within a trade, construction, or service-based environment but full training will be given Strong knowledge of Sage or similar accounting software required Excellent organisational skills and a keen eye for detail Confident communication skills and a friendly, professional manner Ability to multitask and stay calm under pressure, especially during peak times A team player with a can-do attitude and the initiative to get stuck in where needed
To Apply:

If you're ready to take on a key role in a busy, growing business and make a real difference, we'd love to hear from you. Please send your CV along with a short cover.

Job Types: Part-time, Permanent

Pay: 13.50 per hour

Expected hours: 30 per week

Benefits:

Casual dress Employee discount
Language:

English (preferred)
Work Location: In person

Reference ID: Office Administrator