Job Description

Job Purpose

As the Office Administrator, you will join NCCE Ltd.'s efficient administrative function, with a primary purpose of supporting the Senior Administrator. The Office Administrator is responsible for ensuring the smooth and efficient operation of the office by managing administrative tasks, coordinating office activities, and providing support to staff and management as and when required. This role involves maintaining office systems, handling correspondence, organising meetings, and managing supplies. The Office Administrator will also play a crucial role in fostering a productive and organised work environment, contributing to the overall success of the NCCE Ltd.

This role will be cross-functional, where the successful candidate will be required to work across the business to support all areas of business continuity.

Responsibilities and Duties

Providing administrative support;

Being the first point of contact for administrative support. Manage administrative queries and tasks, assisting the Senior Administrator. Assisting with data entry and processing on administrative systems. Maintaining accurate administrative records in compliance with company standards. Management of central calendar in accordance with events and meetings taking place across NCCE Ltd. Minute-taking, agenda and document preparation. Producing high-quality resources for internal and external stakeholders. Carrying out photocopying, filing, emailing and completion of routine forms. Printing and duplicating of a wide variety of documentation. Distributing letters and other circulars to relevant stakeholders. Providing logistical support to areas of the business as and when required. Liaise with colleagues across a variety of teams throughout NCCE. Other general administrative duties as determined by business needs.

PA Duties / Diary Management for General Manager / Chief Executive

Diary Management: Scheduling and managing appointments, meetings and travel arrangements. Meeting Support: Preparing agendas and following up on actions on behalf of General Manager. Communications: Managing correspondence, email and phone calls, to include filtering information and ensuring timely responses. Confidentiality: Handling sensitive information with discretion and upholding confidentiality.

Reception duties:

Warm Welcome: Greeting all visitors and ensure they are signed in, with appropriate contact made to internal staff of arrival. Bookings: Overseeing the room-bookings, setting up diary invites and managing email communications. Coordinating (1): Gathering dietary requirements for internal catered meetings. Coordinating (2): Setting up the meeting space by ensuring sufficient stationary is available and table layout is appropriate. Other (1): Answering the enquiries line and directing calls as appropriate. Other (2): Managing the reception area to ensure it is tidy and welcoming.

Other duties:

Any other tasks as deemed by the Senior Administrator(s), Financial Controller or CEO/General Manager.
This job description has been made at a time of organisational change, and therefore it is important to note that that this is not an exhaustive list of duties, and the post holder will be required to carry out other duties as required.

About you

In this entry-level role, you will assist with the processing of an efficient and effective department. We are committed to supporting your career growth through either an apprenticeship route, depending on your education and experience level. We are open to discussing the opportunity to work towards a professional qualification tailored to your ambition and career goals.

Skills and Abilities

Good customer-focused approach. Excellent IT literacy (including Word, Adobe, Excel, PowerPoint and Outlook). Attention to detail, ensuring accuracy in all work. Ability to manage a busy workload and prioritise tasks on own initiative, working to tight deadlines. Good planning and organisational skills. Good communication skills. Flexibility to adapt to changing business and operating priorities. Ability to manage and coordinate electronic records systems.

Knowledge, experience and qualifications

Relevant qualification in business administration or a related field is preferred. Previous administrative experience is advantageous, but not essential. Experience of using an administrative system or database is advantageous, but not essential. Experience working as part of a busy team. Understanding of the requirements of GDPR, confidentiality of records, documents and information. Ability to develop solutions to customer requirements.

Personal qualities

A sense of urgency and accuracy when undertaking tasks and responding to queries, even when under pressure. Having a can-do attitude. Good team player and to have a proactive approach to all tasks. Empathetic and use emotional intelligence when communicating with staff and our stakeholders. Proactive attitude to your own learning, development and performance.

How to apply

Please submit a CV and Cover Letter to us by

12 noon on Friday, 9 May 2025

.

Interviews will be held at NCCE HQ in mid-May 2025.

Please note?The application closing date for the role will be on?Friday, 9 May 2025. As we are recruiting to a number of vacancies at present, we will be holding screening calls ahead of the interview, which means we will begin to invite candidates in before the closing date. Please do submit your CV and Cover Letter as and when you are ready. It is our aim to make employment offers by mid-May 2025.

If you'd like to find out more to see if this role suits you, we'd be very happy to have an informal chat; please contact recruitment@ncce.org.uk to set up a call or virtual meeting.

Cover Letter Guidance

Within your cover letter, please ensure that it complements your CV?and gives you the chance?to demonstrate your motivation and suitability?for the job. Your cover letter should answer three?questions:?

Why do you want this job? Why do you want to work for this organisation? Why are you?right for the role?
Please use the cover letter to highlight information you want the panel to be aware of. You may wish to:?

demonstrate that you have researched NCCE Ltd. evidence how you have the skills and experience?as noted within our 'About You' section. aim for one page in length?with about three to five?concise paragraphs.
Job Types: Full-time, Permanent

Pay: 22,880.00-23,915.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 09/05/2025
Reference ID: NCCE-HQAD