Job Description

Night Supervisor Duties:
- Oversee the operations of the hotel during the night shift
- Ensure smooth check-in and check-out processes for guests
- Handle guest inquiries, complaints, and requests in a professional and timely manner
- Supervise and support night staff, including front desk agents, security personnel, and housekeeping staff
- Monitor hotel security and take appropriate action in case of emergencies or incidents
- Coordinate with other departments to ensure efficient operations during the night shift
- Prepare reports on nightly activities, including occupancy rates, guest incidents, and maintenance issues Skills:
- Leadership: Ability to lead and motivate a team of employees
- Supervising: Experience in supervising staff and ensuring high-quality service delivery
- Guest services: Strong customer service skills with a focus on guest satisfaction
- Multilingual/Bilingual: Proficiency in multiple languages is a plus
- Hotel/Hospitality: Knowledge of hotel operations and industry standards We offer competitive compensation and benefits packages. Join our team and contribute to creating exceptional experiences for our guests. To apply for this position, please submit your resume highlighting your relevant experience in hotel supervision. Job Types: Full-time, Permanent Salary: Up to \xc2\xa328,000.00 per year Benefits:

• Canteen
• Company pension
• Discounted or free food
• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• Night shift

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Work Location: In person Reference ID: Night Supervisor