Job Description

DS22-08-R

Who is Staffordshire University?

We are the Connected University with 100 years of experience and ambition in becoming the UK\xe2\x80\x99s foremost digital Institution. Our main campus is located in Stoke on Trent alongside our Centres of Excellence in Healthcare Education located in Stafford and Shrewsbury. Staffordshire University London\xe2\x80\x99s Digital Institute is our first campus outside the Midlands.

With more than 10,000 Full Time Undergraduate and Postgraduate students on campus, we continue to drive innovation and change, aiming to positively disrupt our sector. For our University, it is about so much more than the numbers. In fact, if there\xe2\x80\x99s one thing that sets us apart, it\xe2\x80\x99s our people who are all #ProudToBeStaffs. Every one of our employees goes above and beyond to deliver on our connected mission, responding to the needs of our students, academic partners, businesses and society.

Over the past 5 years, we have transformed ourselves into a Gold standard provider of teaching and learning, gaining historically high positions in the UK league tables. With digital skills being at our core, we strive for diversity in all its forms and play an important role in our local communities and regional economies.

About the role

Staffordshire University has embarked on an ambitious and unique transformation in the Higher Education sector where we strive to become the UK\xe2\x80\x99s leading Digital University. To help deliver this, we\xe2\x80\x99re looking for a talented Network Engineer, a technical role supporting the design and delivery of wired and wireless network services across the University, to join our Network & Infrastructure Team.

Responsibilities include:

• Configuring, installing Cisco network and telephony equipment, using industry standards and best practices.
• Port patching, audits and updating of central records.
• Using DNA Centre platform to monitor all devices and services to ensure that they are working correctly.
• Providing second line support for Incidents, Service Requests and Problems that arrive from our service desk.
• Supporting projects and providing network support within Digital Services, and wider university transformation projects.
• Producing monthly network statistics reports.
• Providing advice and support across teams, escalating in a timely manner as required.
• Troubleshooting and resolution of wired and wireless performance issues, connectivity to the university\xe2\x80\x99s secure network, Cloud, and Internet services.
• Supporting IP telephony services.

Supporting the Digital Transformation Strategy and the university\xe2\x80\x99s 2030 Strategic Plan, pipeline ventures that the Network Engineer will support include a new student accommodation village, digital flagship building, and enhancements to network security in line with our cyber security roadmap. We are also working towards a software defined networking infrastructure, intelligent buildings, and automation and programmability to deliver innovative solutions that reduce day to day administration tasks; some knowledge in these areas being relevant to the Network Engineer role.

This is a great opportunity for an entry level Network Engineer with knowledge of and experience in Cisco technologies.

Should you wish to have an informal discussion about this role, please contact Liz Crump, Network & Infrastructure Manager,

Rewards and Benefits

In return for your dedication we have a competitive benefits package available

• Competitive incremental rates of Pay
• 32 days Annual Leave plus 11 days Bank Holiday and Discretionary days
• Excellent Pension Scheme
• Access to continued professional and personal development
• An opportunity to become part of the wider University community
• Access to an Employee Assistance Programme
• Discounted Health & Fitness Facilities on site at the Stoke Campus
• Discounted Travel by Rail or Bus, with the option of season tickets loans

Staffordshire University