Job Description

About The RoleWorking Hours: 35 Hours per weekContract Type: Full-Time, Temporary for 12 monthsClosing Date: 04 May 2025Closing time: 11.59pmInterview Method: In Person (Face to Face)This role is subject to -2 References - where possible we require 3 years' employment history.Proof of Manchester Residency xe2x80x93 Roles at Grade 1 to 3, traineeships, or apprenticeships will initially only be advertised to Manchester residents and internal candidates. An applicant is classed as a resident of Manchester if they live within the boundaries of the City of Manchester; i.e. Any Council Tax liability for their home would be with Manchester City Council. To check if you fall under the Manchester City Council boundary please visit - https://www.gov.uk/find-local-councilAn exciting role which has been created through the UK prosperity fund until March 2025. To work in the New Enterprise Lounge based in the Town Hall called generator.Generator is a dedicated independent space for pre-starts and start-up businesses to work, learn and network with others to develop their plans and take their business to market.

• The Hub will offer an ideal environment for small businesses xe2x80x93 offering space to work, meet and an informal community area for networking or just having a cup of coffee with like-minded entrepreneurs. It will be a bridge for new businesses between existing support available at the BIPC in Central Library and operating as a fully independent business.
• Early stage business founders are looking to make connections, collaborate and learn from each other; some members just want to work with like-minded people. The Manchester Enterprise Hub will meet these needs at a low entry cost for members.
• The THX Hub will be based in the former Media Lounge, in a prime city centre location, and will attract high passing footfall. The space can be adapted to the aims of the Enterprise Hub very quickly: it is intended to reuse the existing fitted furniture eg desking, tables etc, with additional pods, soft furnishings and meeting tables. Minimal works are required and mainly focus around ICT provision.

We are looking for a confident grade 3 who will be able to work front of house, help with administration & refreshments and other general tasks within the spec. It's an excellent opportunity to help make the project a success and work with in a good team.About the CandidateDeal efficiently and courteously with enquiries from members of the public both face to face, emails and social Media providing effective and accurate information and advice on a range of council services, escalating queries where appropriate.Use a range of equipment to undertake duties, ensuring that the local environment is effectively and efficiently utilised and maintained.Undertake duties in a safe and responsible manner, in accordance with established health and safety requirements, legislation and City Council policies, practices and procedures.Help to deliver to deliver a wide range of services.Personal commitment to continuous self development and service improvement.Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.About UsWexe2x80x99re the local council for one of the UKxe2x80x99s most vibrant and diverse cities.Working for Manchester isnxe2x80x99t just a job xe2x80x93 itxe2x80x99s an opportunity to contribute to a city that leads change and transforms lives. Whether itxe2x80x99s strengthening communities or driving innovation in public services, youxe2x80x99ll play a vital role in creating opportunities and shaping a brighter future for everyone.is our vision for a fairer, greener, and healthier city xe2x80x93 a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We xe2x80x98own itxe2x80x99 and wexe2x80x99re not afraid to try new things
• Wexe2x80x99re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - Youxe2x80x99ll be enrolled in the UKxe2x80x99s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City CouncilAt Manchester City Council, wexe2x80x99re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our

can be accessed through the "Accessibility tools" button at the top of our . This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.Guaranteed Assessment SchemeWe guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition

When You Join UsWexe2x80x99re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email .What we will need from you if youxe2x80x99re successfulIn accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.Pre-Employment ChecksIf you are successful in securing a position with us, the pre-employment checks required will depend on the role youxe2x80x99ve applied for. As a guide, these checks may include:

• Proof of Right to Work: Youxe2x80x99ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: Wexe2x80x99ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
• Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
• Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
• Driving Licence: If the role requires driving, wexe2x80x99ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.Other relevant informationWe want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, wexe2x80x99ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.For more information about the role, please ensure that you read the role profile attached.. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Manchester City Council