Job Description

About the role

Ready to take on a role that combines technical expertise with customer service?


As a

National Insurance Officer

, you'll calculate contributions with precision, maintain accurate records, process applications, and support pension entitlements delivering essential services that make a real difference.


Join a team where your skills make an impact. With extensive training and opportunities to contribute to meaningful projects, this role offers you an exciting chance to develop professionally while supporting the community. Apply now to take the next step!

A workplace that invests in you

A competitive salary that increases each 12 months until you reach the salary maximum.

Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.


A flexi-time scheme where you can accrue additional time worked to take as leave.


Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.


Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.


Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

Ability to apply for an unpaid career break after 3 years' service.


Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.


Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees' wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.


We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.


The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.


Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

Things to note

Please note a relocation package is not available for this role.

Ready to apply?

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at Prajwala.Paudyal@itd.treasury.gov.im.


To get the best out of your application, read our article on the important essentials you need to know before applying.


Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at helpmeapply@gov.im.