Job Description

Permanent, Full Time (37 hours per week)

We have an exciting opportunity for a Voids Supervisor to join us here at Thrive Homes!

We are seeking an experienced individual to deliver a high-quality void property service to Thrive Homes\xe2\x80\x99 buildings and other client\xe2\x80\x99s properties. You will successfully manage the THS Void operatives ensuring that we deliver a cost effective and competitive repairs service on void properties including liaison with other areas of the business and planning team.

Thrive Homes is a housing association which owns and manages over 5,000 rented and leasehold properties in Hertfordshire, Bedfordshire and Buckinghamshire. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living.

Job Duties:

Managing a team of operatives ensuring that void properties are habitable within set times

Ensure team objectives are achieved by actively encouraging good performance and productivity; promptly deal with poor or below standard performance or behaviours.

Effectively using reporting tools, managing functional budgets and monitoring relevant KPIs putting solutions in place when they are falling below the target.

Confidently manage and monitor health and safety.

Set and manage objectives for the team, and regularly review in line with business and strategic plans.

Ensure effective communication with team via 121, team meetings and quarterly performance reviews.

Requirements:

Experience of managing an operational team

Excellent health and safety management skills.

Significant experience working in a social housing setting.

City and Guilds or equivalent in a trade

Full driving license.

Experience of providing high levels of customer service.

Strong budget management skills.

Benefits:

Role development

25 days holiday increasing by 1 day to a max of 30 with each year of service

\xc2\xa3900 flexible benefit pot from day 1 to spend on retail vouchers, gym membership, retail vouchers and more\xe2\x80\xa6

Holiday trading

Paid level 1 of health cash plan

EAP

Wellbeing reward scheme

Annual health screening

Virtual GP

241 pension (we match what you put in up to 10%)

Life ASSURANCE

Employee discount scheme

Pension advisory service

Savings and Loans \xe2\x80\x93 credit union

Access to monthly massages

We operate full agile working conditions from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our employees by offering progressive careers and leading benefits, as we continue to grow as an organisation and aim to attract the very best talent.

Closing date: 2nd August 2023

Interview date: To be confirmed

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

INDMED

Thrive Homes