Job Description

ITC

is on a mission to provide every organization relentless

Technical Service and Support

for Microsoft Applications.

WFH or an

ITC field office

ITC

is on a mission to provide every organization relentless

Technical Service and Support

for Microsoft Applications.

The role

About Us

: ITC s seeking a dynamic and experienced Microsoft Alliance Consultant to elevate our Microsoft Sales & Support practice.

Job Summary:

The Microsoft Alliance Consultant will be integral in managing partnership lifecycles, overseeing Microsoft Partner Center activities, and ensuring adherence to Microsoft protocols. Your primary responsibilities will include deal registration, CPOR and PAL management, Azure Marketplace updates, and sales pipeline oversight. You will provide performance insights, develop risk mitigation strategies, and support funding initiatives. Building and maintaining strong relationships with Microsoft stakeholders and optimizing operational processes are critical to this role.

Key Responsibilities:

Primary Contact: Act as the main liaison for the Microsoft CSP program, ensuring all activities align with Microsoft's guidelines. Collaboration: Work closely with internal teams and Microsoft to set and achieve strategic goals, ensuring seamless execution of initiatives. Community Engagement: Participate in local events and activities to strengthen partner alliances. Operational Oversight: Manage Microsoft Partner Center operations, including timely deal uploads, CPOR, PAL, and incentive funding management. Process Improvement: Drive enhancements in project management practices to boost program efficiency and effectiveness. Marketplace Strategy: Develop and manage marketplace presence, adhering to Microsoft's program guidelines. Performance Analysis: Monitor key performance indicators for the CSP program, analyze data to spot trends, risks, and opportunities. Risk Management: Identify potential risks in Microsoft programs and implement mitigation strategies to maintain compliance and efficiency.

Requirements

Qualifications:

Education: Bachelor's Degree is required. Experience: At least 3 years in partner management, sales, business development, or similar roles within the technology sector. Skills: Eager to learn, open to feedback, and adept at integrating new ideas. Strong team collaboration capabilities. Excellent communication skills for explaining complex concepts both verbally and in writing. Robust analytical and problem-solving skills. * Proficient in Microsoft Office Suite and other relevant software tools