Job Description

An exciting opportunity as a Merchandise Assistant has become available to join the team at Carnoustie Golf Links, as part of the 2022, 2023 and 2024 award winning Professional Shop team at our prestigious golf course.



This is a fixed-term position, with an end date of 31st October 2025 at 12.21 per hour. In this role, evening and weekend work will be expected throughout your employment.



Working under the PGA Head of Merchandise, the general duties of this role include, but are not limited to:



Providing the highest standards of customer service to all visitors to the organisation, including Simpsons Golf Shop

Maintaining the Professional Shop to a high standard and merchandising our product lines under instruction

Operating our till system to assist with all forms of customer requirements (including visitor and season ticket holder sales, gift cards, refunds, exchanges and cash reconciliation)

Aiding with storeroom duties including:

stock issues, replenishment and general preparation of goods for shop display

Operating our golf booking system to assist with all forms of bookings and alterations (including booking, moving and taking payment for both visitors and season ticket holders)

Safely operate our hat embroidery and engraving machines

Providing all guests to the Professional Shop with high levels of product knowledge (including our merchandise, other departments, Carnoustie and surrounding areas, and Carnoustie Golf Links history and courses)



Why work with us?



3 Course 7 Day Season Ticket (if your contract of employment is more than 6 months long)

Staff Discounts in The Professional Shop and Rookery Restaurant

National HR Cherries Awards Employer of Choice Finalist 2022

Chamber of Commerce Future Skills Finalist 2022

National HR Cherries Awards Wellbeing in the Workplace Winner 2023

Courier Awards Best Overall Business Winner 2023

Courier Awards Leisure, Tourism and Hospitality Winner 2023

Interdepartmental Catch-ups with our CEO

Information campaigns on various topics (including LGBTQ+, mental health, menopause, stress and burnout prevention and mens and womens health)

Staff Social Committee, events, initiatives and incentives

Learning and Development opportunities

A human being organisation that values and respects all employees



At Carnoustie, we pride ourselves on being a world leading golf destination, holding our values of Authenticity, Inclusivity, Sustainability and Innovation and Development at the heart of all that we achieve. Joining our team would mean upholding these values in all aspects of working life, striving to enhance our customer experience in every way possible.