Job Description

Do you have excellent communication skills?



Are you looking for an administration role where you can make a real difference?



If you're looking to join a unique administration team, The Adult Mental Health Team, forming part of Oxford Health NHS Trust, based in the heart of Oxford City, are keen to hear from you.



We are dedicated to supporting Doctors and other medical staff who provide support to Adults of working age experiencing Mental Health issues. We are an extremely supportive team, and together, we all make a real difference in the community.



This is an administrative role based in our Out Patients Department, which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism.



In return you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals etc.



So, if you have administration experience or, are interested in working in a Mental Health setting ,this could be the opportunity for you and just the team member we are looking for!



The responsibilities of the role include, but are not limited to:



Answering the telephone, taking messages and processing enquiries.



To assist with reception duties for Outpatients departments.



Managing incoming post.



To provide support with the typing of reports, letters and correspondence when required and to be responsible for the uploading patient information onto Carenotes in a timely manner



Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.



Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible



Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:

"Caring, safe and excellent"



At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:



Excellent opportunities for career progression



Access to tailored individual and Trust wide learning and development



27 days annual leave, plus bank holidays, rising to 33 days with continuous service



NHS Discount across a wide range of shops, restaurants and retailers



Competitive pension scheme



Lease car scheme



Cycle to work scheme



Employee Assistance Programme



Mental Health First Aiders



Staff accommodation (please note waiting lists may apply)



Staff networking and support groups hosted by our Equality, Diversity & Inclusion team



We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.



The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.



If you'd like to know more about the role or the team, then please get in touch with Teresa, on Teresa.Curtis@oxfordhealth.nhs.uk or 07436029867.