Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About the Role
As a Member Services & Event Coordinator, you will act as the main point of contact for members providing excellent customer services, support, and membership advice for the Reading and Oxford regions. You will be responsible for providing corporate information to the Local Hub Committee(s) ensuring the goals and objectives of the Institute are delivered. You will also be responsible for organising and delivering a program of events locally including, networking, CPD, new members, and update workshops.
We'd ideally like the successful candidate to be located around Reading / Oxford / Bracknell.
Key Responsibilities will include:
Advise members and potential members on local activities and products available to them
Contribute to the annual renewals campaign locally to achieve targets set along with weekly upgrade campaigns
Publicise and promote the local annual events program (may include joint events with other professional bodies or local associations) to achieve targets
Ensure all CIOB's products/services are promoted at events e.g., CIOB Training, CIOB Academy, membership, structured programs, CPD portal, magazines, etc
Responsibility for raising purchase orders and invoices for local events and associated income and expenditure
About You
The ideal candidate will have/ be:
Excellent communication skills, both in written and spoken English
Demonstrable administrative experience
Organising and reviewing successful events within budget desirable
Excellent customer service, organisational, multi-tasking, and administrative skills essential
Ability to work from home with minimal supervision essential
Strong IT skills including Microsoft Office software (Word, Excel, PowerPoint, and Outlook) experience working with social media, with the ability to learn new in-house systems quickly.
Why Work For Us?
We can offer you not only the opportunity to make a real difference with the work you do, but the chance to do that in a friendly, flexible and welcoming working environment, where we'll show you that we're committed to your personal wellbeing and to your development within your role.
We'll offer you a competitive salary and a fantastic range of benefits, which include:
25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off and Christmas closure
A private pension scheme with employer contributions, plus free pension advice with our benefit advisors
Learning and development opportunities to support your career development
Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback)
Enhanced family friendly policies
Life Assurance
Access to resources, tools and services to support your wellbeing including an employee assistance programme and mental health first aiders at work
Volunteering policy
Peer recognition scheme
Disability committed employer and EDI committed- As reflected in our values and competency framework, it is our ethos to respect and value people's differences, to help everyone achieve more at work as well as a good work life balance. We want employees to recognise the value that difference and an inclusive mindset brings to interactions with others.
We are proud to say that we hold a Gold Investors in People Award - which we really hope will show you our commitment to you as an employer.
How Do I Apply?
If you would like any further information or to apply for this role, please submit a full CV and covering letter by email on hr@ciob.org.uk .
Please note that we may consider applications as they are submitted and therefore you are encouraged to apply as soon as possible.
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