Job Description

The Cumberland draws inspiration from the capital\xe2\x80\x99s love of contemporary music, with a harmonious fusion of comfort and service.

In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it\xe2\x80\x99s the perfect base for a rocking time in London.

You\xe2\x80\x99ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze.

With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.

Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

The Role

In this role, you are the face of Food & Beverage! Providing a warm welcome, taking orders, delivering food and drink, as well as setting up and clearing down the restaurant will form part of your normal duties, however the greatest and most important task is helping our guests and customers have an amazing time! From recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows - you are not just waiting staff, you are a local legend!

What we look for

• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast paced service environment

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Generous recommend a friend scheme
• Apprenticeship (from Level 2 to Level 5)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!

GLH Hotels