Job Description

Working Full time :

37.5 hours per week



You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to lead the secretarial team and deliver excellent secretarial support to the Department and Management Team. The post holder will be accountable to the Assistant Service Manager.



You will be expected to work with minimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner. The role requires you to be aware of patient and staff confidentiality at all times.



The list below is to outline the main duties involved; however this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.



The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:



The Countess of Chester Hospital: providing 438 general and acute beds. Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility. Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.



The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.



See for further details.



Recruitment selection processes are based on competence (see Person specification) and values.



Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.



You are encouraged to enrol for the DBS Update Service. A small annual fee of 16 per year applies.



New entrants to the NHS will commence on the minimum of the scale stated above.



Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.



Good luck with your application.