Job Description

Job Summary:

The post-holder will summarise and read code relevant information from and into patients' clinical records, working strictly in accordance with the agreed protocol.
The post-holder will be responsible for the management of incoming correspondence in relation to medical records.

The post-holder will be responsible for the coordination of patient registrations and amendments to patient records in-line with the agreed policy.

The post-holder will be responsible for the administration of medical records arriving in the practice and those being returned to the agency.

Key Duties/Responsibilities

Culling and sorting patient records and letters in preparation for summarising Reviewing medical records and producing an accurate summary of the patient's medical history. Read coding the information into the practice clinical system Monitoring progress of notes summarising against practice targets Filing and retrieving paperwork Electronic filing and work-flowing of correspondence in line with agreed protocols Registration of patients into the EMIS system Deduction of patients from the EMIS system Administration of the registration links portal Administration of FP 69s Administration of amendments to records Receipt of medical records and associated administration Coordinate the transportation of medical records within Lancaster Medical Practice

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients' needs Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognise people's needs for alternative methods of communication and respond accordingly

Infection Control:

Adhere to the Practice's infection control policies Undertake regular infection control training, as required Raise any infection control concerns to the infection control lead Participate in any infection control audits, as required

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
The job description and person specification are an outline of the main tasks, responsibilities and requirements of the role. The post holder will carry out any other duties as may reasonably be required by their line manager commensurate with the band of the post. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the LMP.

Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 68,000 patients in Lancaster and surrounding villages. Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of 'Outstanding' by the Care Quality Commission in August 2018.

We deliver our services from eight locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community. We are a progressive, modern organisation with patient-centred General Practice at our core. When joining #teamlmp you are joining an organisation with a wide variety of clinical and non-clinical roles but who all work together to provide the best care we can to our patients.

LMP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful candidates will be subject to a criminal records check with the Disclosure and Barring Service (DBS). All staff are therefore expected to behave in such a way that supports this commitment and will be responsible for safeguarding the interests of children and adults who they come into contact during their work.

Please be aware that in the event that we receive a high number of applications, we reserve the right to close the post before the closing date.

Please note, we are unable to support candidates requiring a skilled worker visa for this post as the Practice is only able to support clinical posts at this time.

PERSON SPECIFICATION

POST TITLE: Medical Records Assistant

Please refer to this document carefully when completing your application form and preparing for your interview. You must demonstrate how you meet the essential criteria on your application form.

Qualifications

ESSENTIAL

English GCSE (or equivalent) Level C or equivalent experience

Experience

ESSENTIAL

Previous experience that demonstrates good attention to detail.

Previous experience of Microsoft Office software.

DESIRABLE

Previous experience of EMIS Web clinical system.

Experience of working in a confidential environment

Previous experience of working in General Practice, NHS or Healthcare setting.

Skills/Knowledge

ESSENTIAL

Good general computer skills, including the ability to use Microsoft Office, email and the internet

Evidence of excellent administration and organisational skills

An excellent standard of grammar and spelling in the English language

A conscientious approach and commitment to working in an adaptable and flexible manner.

The ability to work effectively when busy and multi-task when required.

The ability to deal with personal information sensitively and respect people's right to confidentiality.

Organise workload

Time management

Effective team working

Good numeracy skills

Personal

ESSENTIAL

Possess a professional appearance and manner

To have drive, enthusiasm and initiative

Self-motivated

Flexible approach

Positive thinker

Ability to challenge constructively

Able to work under pressure

DESIRABLE

Car Driver / Owner

Job Types: Full-time, Part-time

Pay: 12.21 per hour

Expected hours: No more than 37.5 per week

Benefits:

Company pension Free flu jabs Sick pay Store discount
Schedule:

Monday to Friday
Work Location: In person

Reference ID: MEDRECASST-APR25