The Elms Surgery is looking for a part-time surgery receptionistwith
EMIS/SystemOne knowledge
. This role requires a calm persona, attention to detail, caring attitude, working as a team and the ability to multitask and work well under pressure. The reception team is exceptionally supportive and we are looking for a person who will fit into the practice 'can do' attitude.
Key Responsibilities
To ensure all visitors and telephone callers are greeted in a caring and professional manner
Processing requests for appointments and ensuring callers are directed to the appropriate healthcare professional
Computer data entry, scanning data, and entering data.
Answering phone calls and greeting patients face to face
Booking/cancelling appointments
Registering new patients
Patient queries
Registering new patients to the practice/EMIS
Summarising patient medical notes
Processing repeat prescriptions
Monitoring and actioning surgery emails
Managing difficult patients
Supporting the wider team in the day to day running of the practice
Experience in EMIS/Systemone /working in a doctors surgery is required.
You may be required to cover upcoming absences and holiday which could be ongoing throughout the year, we work 2 sessions per day, 8am-1.30pm & 1.30-6.30pm Monday - Friday. Please only apply if these shifts meet your availability. If you have already applied for the position last month, you need not apply again.
Please attach a current CV to apply.
Job Type: Part-time
Pay: 12.26 per hour
Benefits:
Free parking
On-site parking
Schedule:
Monday to Friday
Ability to commute/relocate:
Watford WD17 4NT: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: RECApril2025
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