Job Description

Job Summary

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy medical environment. This role is crucial in ensuring the smooth operation of our practice and enhancing patient experience.

Duties

Greet patients warmly and assist them with check-in and check-out processes. Manage appointment scheduling, including booking, rescheduling, and cancelling appointments as needed. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members. Process patient information and insurance details efficiently to facilitate billing procedures. Assist with administrative tasks such as filing, faxing, and managing correspondence. Collaborate with medical staff to ensure seamless communication regarding patient care. Uphold cleanliness and organisation within the reception area to create a welcoming environment.

Skills

Strong administrative skills with a keen attention to detail. Proficiency in office software applications (e.g., Microsoft Office Suite). Excellent verbal and written communication skills, with a friendly and professional telephone manner. Ability to multitask effectively in a fast-paced environment while maintaining composure. Strong organisational skills to manage time effectively and prioritise tasks. Previous experience in a medical or healthcare setting is advantageous but not mandatory.
If you are passionate about providing excellent service in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

NB:

This job description is not intended to be an exhaustive list of the responsibilities and activities within the post but is intended to reflect the major elements envisaged. The duties may change in consultation with the post holder, in line with practice needs.

Hours

: 25

hours per week, Monday - Friday

with shifts between 8:00am - 6:00pm

Salary

: Depending on experience

Experience:

Receptionist: 1 year (Preferred)
Job Type: Part-time

Experience:

Medical receptionist: 1 year (Preferred)
Location:

Gillingham, Kent (Preferred)
Job Type: Permanent

Pay: 12.21 per hour

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 30/04/2025

Expected start date: 01/05/2025

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 25 per week

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 30/04/2025
Expected start date: 01/05/2025