Job Description

We are looking for a part-time receptionist to join our small, friendly team.

The position will include a variety of administrative duties, clinical system administration, welcoming patients at the reception, dealing with online and telephone enquiries. etc.

This would suit someone who thrives in a busy environment, and who has experience in working with with a small team. Experience of high volume of call handling essential, and a knowledge of SystmOne clinical software would be a definite advantage

Working hours:

Monday 8:15 - 18:00 (9.25 hours) Wednesday 8:15 - 14:30 (5.75 hours)

Main duties may include the following:

Dealing with patients queries Booking appointments Processing referrals Processing repeat prescriptions requests General IT administration
To be responsible for undertaking a wide range of receptionist and administrative duties. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Processing incoming and outgoing mail File and store records as required Photocopy documentation as required Process calling letters as requested Data entry of new and temporary registrations and relevant patient information Scanning of patient related documentation and attaching scanned documents to patients healthcare records Process referrals to external agencies such as secondary care Input data into the patients healthcare records as necessary Action GP2GP tasks Process referrals using the electronic referral system (ERS) Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms Process incoming e-test results, ensuring they are referred to the relevant clinician Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested Support reception staff, providing cover during staff absence Book appointments Management of repeat prescriptions, ensuring they are processed accurately and efficiently Complete opening and closing procedures in accordance with the duty rota
Job Types: Part-time, Permanent

Pay: From 12.25 per hour

Expected hours: 15 per week

Benefits:

Company pension On-site parking Sick pay
Schedule:

10 hour shift 8 hour shift Day shift Monday to Friday Weekend availability
Experience:

Medical Receptionist: 1 year (preferred) Call handling: 1 year (required)
Work Location: In person

Application deadline: 02/05/2025