Job Description

Job description

We are a distributor of medical products and waiting room media systems, based in Sheffield, but supplying customers throughout the UK and ROI. Due to continued success, we are looking to expand our Logistics team.

Our Values

Caring - We are a family owned and run business who care for our customers, business partners and each other. Innovative - We are committed to continuous improvement and are always looking for ways to innovate and provide solutions which add value for our customers. Customer Focussed - Our customers are at the centre of everything we do, and we understand that no two customers are the same. Professional - We always conduct our ourselves responsibly, honestly and with respect.
We enjoy and are committed to what we do. Successful applicants must share our values.

The Job Role

The logistics department is a multi-faceted, fast-paced environment with a small but 'tight-knit' team who care passionately about each other and the service they deliver. As our Medical Logistics Clerk, you will be responsible for processing repairs and despatching consumable sales orders. No previous experience is needed as full training will be given. The role will have scope to develop.

Our Logistics department is a busy place, currently processing up to 50 repairs and 30+ customers sales orders per day.

The role includes the following responsibilities:

Booking in equipment on our inhouse system for service and repair. Booking out equipment once the service/repair is complete. Assisting with customer queries over the phone and via email. To pick and pack consumable sales orders. Providing proof of delivery using various courier websites. Support with the physical movement of stock. This will include our off-site warehouse. Chasing loan equipment with our customers via the phone or email.

To be successful, you'll need to:

Have good Communication skills

Demonstrate a willingness to learn.

Have a keen eye for detail.

Have some IT knowledge would be advantageous but full training will be given.

Enjoy working in a faced paced environment.

Have a genuine passion for customer service.

Have good telephone manner.

The Benefits:

Salary: 23,810 per annum based on 37.5-hour week, Monday - Friday Variable work patterns between 8:00am - 5:00pm. 32 days holiday (including public holidays). Company pension scheme (subject to mandatory requirements). Access to cycle to work scheme. Westfield - Health Cash Plan (subject to passing probationary period). No unsociable hours, weekends, or nights
Job Types: Full-time, Permanent

Pay: 23,810.00 per year

Benefits:

Casual dress Cycle to work scheme On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: MLS-0222