Job Description

CK Group are recruiting for a Medical Information Associate \xe2\x80\x93 English and Dutch speaker to join a company in the Pharmaceutical industry at their site based in Tadworth, Surrey on an 18 month contract basis.

This is a part time role for two-three days per week

Salary: \xc2\xa318.71ph PAYE or \xc2\xa321.00ph via an Umbrella company

Company:

Our client is one of the world\'s premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Location:

Tadworth. This is the UK Commercial HQ. The site has over 320 acres with around 800 employees, who workacross the biopharmaceutical and consumer businesses or in one of the business support functions (such as finance or HR). The site also serves as a hub for some of the company\xe2\x80\x99s European business operations.

The Multilingual Medical Associate Role:

• Provide response in customer\xe2\x80\x99s local language using approved resources in English.
• Research and respond to inquiries received via multiple channels (phone, email, webform, live chat or postal mail) within timelines and standards.
• Document the inquiry and response accurately according to relevant Standard Operating Procedure (SOP), Work Instruction (WI) and regulatory guidelines.
• Identify and report adverse events and product quality complaints to the relevant department
• Support a therapeutic area team with second line activities including escalation management and content creation

Your Background:

• Degree in pharma, life science and healthcare required or equivalent
• Previous experience in customer service, medical information or relevant work experience
• Experience in handling regulatory and compliance issues related to medical/ healthcare sector
• English and Dutch (C2, mother tongue) and also European language skills (German, French, Polish, Greek, Norwegian, Danish, Swedish)

Apply:

For more information, or to apply for this Medical Information associate position please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote job reference55963.

It is essential that applicants hold entitlement to work in the UK

CK Group