Job Description

Closing Date: 04/09/2023

Group: Corporate Group

Management Level: Senior Associate

Job Type: Permanent

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Team Overview

We look after the UK\xe2\x80\x99s communications \xe2\x80\x93 from phone and broadband, TV and radio to wireless airwaves and the postal service. Ofcom is also taking on new duties to make online services safer, by making sure firms tackle harmful content.

\xe2\x80\x8bHigh-quality, reliable communications services have never mattered more to people\xe2\x80\x99s lives. We help make sure companies provide them. The industries Ofcom regulates are changing fast, making this an exciting time to join our team.

Purpose of the Role

Ofcom is looking for an experienced Media Manager to help explain how our work affects people up and down the country.

We\xe2\x80\x99re looking for an enthusiastic, experienced media communicator with a passion for news and a strong understanding of journalists\xe2\x80\x99 demands. In joining our friendly, collaborative, award-winning team, you\xe2\x80\x99ll see why Ofcom was named by PR Week as the UK\xe2\x80\x99s best place for communications professionals to work in-house.

The role will involve communicating some of our most high-profile, wide-ranging work. That might include enforcing standards in TV and radio, holding telecoms firms to account, or helping the UK to be at the cutting edge of new technology. With the Online Safety Act expected to give Ofcom new powers later this year, you might also get involved in our work to create a safer life online for children and adults in the UK.

You will need shrewd judgement and initiative to help Ofcom shape and influence opinions in the modern news environment. You\xe2\x80\x99ll also work with our Digital News Team to bring our story to life for the public, parliament, consumer groups and media.

Key responsibilities

Help to develop and enhance Ofcom\'s media profile by identifying opportunities and generating positive media coverage.

Manage enquiries from all sections of the media \xe2\x80\x93 often national print and broadcast, but also international, regional, online, specialist and trade.

Work with our Digital News Team to create engaging digital content for Ofcom\xe2\x80\x99s external audiences.

Skills, Knowledge and experience

Good understanding of the media and the requirements of journalists.

Strong appetite for media relations, together with a sharp news sense and the ability to identify positive consumer angles with media appeal.

Strong understanding of digital media, its relationship with traditional media and the opportunities and risks it presents.

Knowledge of the latest digital communications trends and techniques.

Analytical mind, able to cut through complex issues to see the wider picture.

Clear, calm communicator. Excellent writing skills, and the ability to convert complex policy into plain English.

Quick learner, flexible and enthusiastic about working across a range of communications issues.

An ability to identify with, and embody, Ofcom\'s values of excellence, agility, empowerment, collaboration and respect.

Qualifications

Strong experience in media relations, dealing with a variety of journalists and generating positive media coverage.

Experience of operating effectively in a complex environment working across multiple issues at any one time.

Comfortable managing reputational issues, developing communications plans and advising on communications issues.

Experience of planning and delivering activity for digital communications channels, including social media.

Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly \xe2\x80\x9cmake communications work for everyone\xe2\x80\x9d. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible \xe2\x80\x93 irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.

We champion flexible working and so wherever possible we support flexible working patterns including job shares.

As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here.

Should you require any adjustments to be made, please do contact us directly at or call 0330 912 1378

Ofcom