Job Description

Job description

Night Shift - 4 on / 4 off

Available immediately

Candidate must have excellent IT skills / broadcast experience and a passion for technology and sport

Description

Day to day you will be working within the MCR (Master Control Room) team monitoring live sports streams, responding to client support queries, checking live systems, dealing with 3rd party content providers and other troubleshooting tasks.

Job Title:

MCR Operator (Sports Streaming)

Reports to:

Operations Manager

Hours:

Shift work, mix of mornings, evenings and nights designed around a rotating, fixed, schedule.

Location:

Saintfield, Co. Down (10 mins from Carryduff, 16 mins from Ormeau Rd)

OVERVIEW

This is an interesting and diverse technically focused role for an individual who has a love of sports and keeps calm under pressure. You will need to be able to work in a challenging environment ensuring our live operations are uninterrupted and run smoothly at all times. Day to day you will be working within the MCR (Master Control Room) team monitoring live sports streams, responding to client support queries, checking live systems, dealing with 3rd party content providers and other troubleshooting tasks. Full on-the-job training will be given to the successful candidate so this role would suit an IT savvy individual who can grow and develop in this exciting opportunity with a new young company working in cutting edge streaming technology.

Primary Responsibility

Monitor each live stream for QOS (Quality of Service) and successful delivery Consider service up time as high priority Satellite downlinking, decryption & decoding Verify & maintain operational booking tool Receive and manage satellite bookings and feeds from content partners Management of IP contribution circuits Ensure that channels and feeds are routed onto live feeds in accordance with the outlined schedule Monitor our CDN (Content Delivery Network) using monitoring tools, checking for throughput, latency and QOS Ensure a high level of support to clients whilst adhering to strict company SLAs (Service Level Agreements)

REQUIREMENTS

Essential:

Rock solid desktop applications knowledge Good secondary education Good fundamental knowledge of IT Sound organisational skills Prepared to work weekends and evenings when required Access to own car/transport Excellent team player

Desirable:

Previous experience with satellite/ IP ingest Knowledge of satellite TV and or global broadcasters Experience working in a support desk environment Experience in betting / gaming industry Knowledge of encryptions, working consumer and commercial encryptions Knowledge of IRD's and enthusiast consumer grade STB's Knowledge of commercial AV and RF infrastructures Prior experience of shift work Previous experience within an MCR environment

Personal Competencies Required

Adopts a systematic approach to solving problems rather than reacting to symptoms Demonstrates and communicates a high level of ownership and commitment to achieving results Possess excellent communication skills, is mature, responsible and innovative Recognises problems as they arise and uses good judgement and common sense to resolve issues Works independently or as part of a team

The Company

iGame Media is a UK-based satellite and fibre optic content ingest and online distribution company who hold exclusive contracts and unparalleled expertise within the global sports streaming sector. We deliver live streaming and data services over bespoke, resilient platforms catering for online (web and mobile), offline and subscription based services utilising OTT, IPTV and/or a software-based player. Establishing a core IP architecture, iGame Media is shaping the way clients consume and distribute live sports content to their users enabling them to avail of new commercial opportunities, extending markets and open new betting opportunities. iGame Media work with UK's leading betting operators and sports media rights holders from all over the world.

Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Company pension On-site parking Private medical insurance
Schedule:

10 hour shift 12 hour shift Night shift
Work Location: In person

Reference ID: IGAM-MCR_N25

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Schedule:

10 hour shift 12 hour shift Night shift
Work Location: In person