Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.
Mascor is currently looking for a Trainee parts salesperson who will learn to utilize knowledge of parts to focus on excellent customer service.
RESPONSIBILITIES:
a. SALES
- Achieve product knowledge within set timeframe
- Order parts in accordance with standard operating procedures
- Adhere to standard operating procedures and matrix reports
- Attend to customers and process orders timeously
b. ADMINISTRATION
- Ensure that all parts are charged when issued
- Process all returns not invoice and ensure credit notes are issued timeously.
- Ensure that all communications are done timeously.
c. HOUSEKEEPING
- Ensure that parts department is neat and tidy and includes marketing displays
- Ensure that all parts are stored in accordance with standards.
d. RECEIVING AND BINNING
- Ensure that incoming goods are accurate, reporting all discrepancies and damages.
- Bin all received parts accurately
- Ensure correct marking on parts to be binned
- Ensure that binned parts are in saleable condition
REQUIREMENTS:
a. Qualifications:
- Min: Grade 12
b. Experience:
- Basic knowledge of low spec agricultural machines and equipment
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