Job Description

We have an exciting opportunity for you to join our Marketing team on an initial 6-month fixed term contract as our Marketing Communications Specialist.


You will be taking the lead on a strategic project on "Tracing" activity. You will be reconnecting customers with their savings and protection plans, working closely with third-party tracing partners and leveraging a range of targeted communication channels.


You will have a passion for marketing communications and a strong appreciation for the power of data in driving customer engagement. With experience in managing external stakeholders and delivering direct mail campaigns, you will be handling large data sets and turning the insights into action.



You will be responsible for managing the full process from end to end - from coordinating tracing activity to creating engaging content, analysing performance, and reporting on the success of the activity. Design skills are a bonus, however not essential.

Your day to day will include:

Manage end-to-end tracing activity, from creative development through to successful delivery Handle large volumes of data in an organised, efficient, and structured way Measure campaign performance, analyse results, and confidently present insights to key stakeholders. Provide recommendations, including testing opportunities Maintain strong working relationships with external partners, including tracing agencies and print suppliers Create engaging content that motivates customers to update their contact details and register for our online account management platform Develop direct mail creative assets that align with campaign goals Support the wider marketing team with various project deliverables as needed

Working hours are 35 hours a week Monday to Friday. Start times are flexible from 8.30am to 9.30am. After a successful training period there is flexibility to work from home up to 3 days a week.

What we require

Solid examples of direct mailing experience Demonstrable experience in customer communication and Marketing Marketing experience in services (not product) An understanding of data analysis. Good Excel skills Excellent organisation and communication skills, both written and verbal. Ability to copy write marketing material and gain agreement from stakeholders. Confident in managing workload and meeting project deadlines. The ability to communicate with different stakeholder across the business

What we offer you

Basic salary up to 35,000 Discretionary annual bonus up to 7% dependent on your performance and company performance and provided you are employed on bonus payment date. Annual holiday allowance of 25 days holiday plus bank holidays Life Assurance (based on pensionable earnings) Generous contributory Pension scheme Season Ticket Loan 1 days paid charitable workday Employee Assistance Programme

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.