Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team \xe2\x80\x93 one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Development - Humanitarian & Development

Overview

Mastercard is dedicated to inclusive economic growth for all people across the globe. The mandate of the Humanitarian & Development team is to transform communities at the Base of the Pyramid. We leverage our digital technology and innovate new business models to digitalize essential daily services \xe2\x80\x93 provisioning healthcare, distributing agriculture subsidies, streamlining small merchant supply chains, optimizing aid distribution and serving the education sector. By so doing, we go well beyond Mastercard\xe2\x80\x99s traditional payments remit, and critically, increase our reach to the 1+ billion previously unserved consumers at the BOP.

The Manager, Humanitarian & Development, Platforms assists in aligning strategic goals and decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives using a cohesive framework. The H&D Platforms team must be able to support innovation projects, dynamically consult and manage both business and technical facets for the solution delivery, transition from business to functional requirements, and also, lead internal and external partners towards a successful solution delivery.

• Are you driven to bring a new idea/conceptual solution to market on a global scale?
• Are you able to manage conversations at both a business and technical level?
• Are you ready to become an engineer of a better and all-inclusive near future for the underprivileged?

Role

• Coordinate cross-product teams, external partners and internal IT/Engineering counterparts to align business needs with technical solutions.
• Proactively identify and consolidate requirements from multiple sources such as business teams, customers, vendors and market insights to design/create detailed functional requirements, data architecture, transaction flows and business and operational processes.
• Leverage analysis performed by lower level colleagues and other teams to develop presentations for internal and external stakeholders.
• Perform assigned tasks in the product development life cycle, monitor project roadmaps for specific development projects and support budget management.
• Provide information to technical developers on translating product requirements into technical specifications.
• Conduct internal User Acceptance Tests of platform releases/functionality being delivered by internal and external development teams.
• Coordinate activities between suppliers and Mastercard technical and operations teams and facilitate the exchange of information.
• Document and engage risks and issues, including escalations to management.
• Support product launches and implementations.

All About You

• Familiarity with Digital Transformation \xe2\x80\x9cbusiness\xe2\x80\x9d and varying degrees of knowledge of strategy, processes, governance and enabling technologies.
• The ability to assimilate/correlate various sources of requirements (market needs, segment needs, etc.), document it in functional terms and map against common set of existing capabilities.
• Experience modeling business processes using a variety of tools and techniques.
• Experience supporting the planning and deployment of both business and IT initiatives.
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
• The ability to act as a liaison between internal and external business teams and IT/data teams with regards to business strategy and IT strategy, business process and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery.
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.

MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry\xe2\x80\x99s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world \xe2\x80\x93 A World Beyond Cash.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard\xe2\x80\x99s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard\xe2\x80\x99s guidelines.

Mastercard