Job Description

An exciting opportunity to work as a Global Consumer Insight Manager in the beauty industry. A 12month contract maternity cover has become available in the Consumer Insights Team of the Beauty Centre of Excellence (Nottingham + Hybrid).

In this opportunity you\'ll be working with our global beauty brands in the cosmetic, bath & body and skincare categories and on executing & embedding our global beauty consumer study which has company wide application

Who we are

In 2021 five global brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUp - joined forces and No7 Beauty Company was born. Part of the Walgreens Boots Alliance we believe in creating the best in beauty for everyone - we\'re innovators, we\'re consumer centric with a passion for challenging perceptions with ground-breaking products, proven results and positive impact.

We\'ve built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. No matter where you work in No7 Beauty Company, you\'ll be empowered to bring your authentic self and we share a culture where diversity, equity and inclusion are at the centre of everything we do.

About the role

• Using a deep knowledge of the consumer, ensure consumer insight, consumer closeness & customer journey understanding is at the heart of brand decision making, strategy and activation
• Capture, synthesise and communicate the reality of consumers behaviour, beliefs, attitudes and motivations; applying these insights to develop irresistible brands
• Work as part of the Consumer Insight Team on the development & delivery of brand learning plans and research projects to a high quality, against the brand\'s objectives and to budget
• Utilising the suite of insight tools/platforms available and working with rostered external agencies - engaging new platforms & partners where gaps exist
• Partner with the brand and marketing teams, playing a key role in putting the voice of the consumer, their needs in beauty & skincare and her cultural context into communication & campaigns development
• Partnering with the brand, product & R&D teams providing insights to feed the end-to-end innovation & NPD pipeline; from foundational insights on unmet needs and benefit areas through to research validation of NPD concepts & the most compelling claims

What you\'ll need to have

• An insight professional - experience of primary & secondary research for consumer understanding & brand development
• Relationship building and partner - able to build & maintain trusted insights partnering relationships with multiple stakeholders
• Synthesis & judgement - able to select and synthesise different sources of data and translate these into actionable insights & recommendations
• Communication & Storytelling - confident in written & verbal communication, able to champion the voice of the consumer, deliver insights backed by evidence, communicating & embedding insight
• Research management - experience of working with 3rd party organisations/agencies to deliver consumer research projects: understanding the business question, developing the brief, agency selection & management, overseeing projects through to quality completion
• A consumer mindset; able to apply insights and research learning to brands/business/retail activities: consumer understanding, consumer & brand strategy, communication & campaign development, innovation & NPD etc
• Collaborative team player, willingness to develop and proactive about your own development

It would be great if you also have

• Beauty category experience and/or knowledge
• Experience in a global role
• An understanding of global brands
• Commercial acumen
• Experience of using in-house research tools & platforms for qualitative and quantitative research
• Experience of creative packages, video editing
• Knowledge of data analysis platforms like \'Q\' or similar tools

Our benefits

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
• Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria, outdoor seating spaces and dry cleaning service

What\'s next?

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

Vacancy Reference Number

209390BR

Job Code

FEP Manager

Area

East Midlands (non stores)

Company

Non Stores

Office use only

No

Region

East Midlands

Store

Nottingham Support Office

Full or Part time

Full-time

Division

Non Stores

Contract Type

Fixed Term

Office use only

No

Office use only

Consumer, Insights, Manager

Office use only

52.927182,-1.183948

Function

Marketing & Communications

Business Area

Support Office

Office use only

No

Office use only

No

Boots