Job Description

Join our team at Weymouth Bay Holiday Park close to one of the UK's finest seaside towns with a beautiful beach to match.



Preston, Weymouth, Dorset DT3 6BQ GBR

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Job Details

Position:

Hub & Maintenance Manager

Type:

Full-Time / Permanent

Bonus:

Up to 10% Annual Bonus

Join our One Great Team at Haven as a Hub & Maintenance Manage

r, where your role will involve overseeing maintenance operations with an emphasis on leadership, coordination, and administrative tasks.



As our Hub & Maintenance Manager, you'll lead a skilled team of Technicians, Gas Engineers, Electricians, and Hub Administrators, ensuring that all maintenance activities are efficiently planned, resourced, and completed to the highest standard. Your role is all about coordinating team performance, maintaining compliance, managing budgets, and keeping our maintenance operations running like clockwork.



This is a people-first, leadership-driven role -- setting clear expectations, providing regular coaching and support, and creating a positive, unified team culture. You'll oversee the workflow, monitor progress, and ensure all jobs are completed safely, on time, and to standard, while continuously looking for ways to improve systems and service delivery.

Key Responsibilities

Team Leadership:

Lead, inspire, and support a team of Maintenance Engineers and Hub Administrators, setting clear goals and cultivating a collaborative and encouraging culture.

Guest Experience:

Promote a responsive maintenance culture that supports excellent guest satisfaction, by ensuring facilities are maintained to a high standard and issues are resolved quickly.

Performance Management:

Monitor team performance through regular check-ins, feedback, and structured reviews, supporting personal development and recognising growth.

Resource Management:

Manage budgets, allocate resources effectively, and ensure the maintenance team has the tools, equipment, and materials needed to succeed.

Compliance and Safety:

Ensure all maintenance activities fully comply with health and safety regulations, company policies, and operational standards

Problem Solving:

Quickly identify and resolve operational challenges, continuously improving systems, workflows, and service delivery.

Training and Development:

Create opportunities for professional growth by identifying training needs, mentoring team members, and promoting skill development across the department.

Requirements

Demonstrated experience in a leadership role within Maintenance, Facilities Management, or similar operational environments, with responsibility for team management and performance. Effective leadership and team management abilities, with a focus on motivation, coaching, and team development. Excellent organisational and administrative skills, with experience in scheduling, planning, and coordinating maintenance operations. Skilled in overseeing budgets, resources, and external contractors to ensure operational objectives are met effectively. Knowledge of health and safety regulations, with a focused approach to maintaining compliance and safety standards. Proficient communication and problem-solving abilities, with a focus on delivering high-quality service and operational excellence. Ability to thrive in an unpredictable environment while maintaining attention to detail and forward planning. Available and committed to fulfilling the needs of a seasonal business, including working evenings, weekends, and bank holidays as necessary.

What We Offer

Attractive salary plus annual bonus opportunity. On-site accommodation, subject to availability and T&Cs. An inclusive, supportive work environment. Comprehensive training and ongoing support. Career development opportunities, including fully funded qualifications. Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.



If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk



Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.