Job Description

Req ID:433380

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Appointment Basis: Permanent

Location: New Cross Gate, SE14 5RW

Salary: cca. 54K

Could you be the full-time Maintenance and Technical Support Engineer in New Cross Gate we\xe2\x80\x99re looking for?

Your future role

Take on a new challenge and apply your problem solving expertise in a new cutting-edge field. You\xe2\x80\x99ll report to Ferreira Antonio (Field Maintenance Lead Engineer, New Cross Gate), and work alongside inspiring and dedicated teammates.

You\'ll you would be responsible for support day-to-day depot operations by resolving Production issues and fitness to run decisions. Day-to-day, you\xe2\x80\x99ll work closely with teams across the business to identify and implement safe, cost effective, containment and countermeasures to identified product safety and reliability issues; managed by the utilization of standard Project Management principles and much more.

You\xe2\x80\x99ll specifically take care of undertaking work streams to improve the product and deliver customer Variation Orders to improve the margin of the contract.

We\xe2\x80\x99ll look to you for:

• Identify and implement safe, cost effective, containment and countermeasures to identified product safety issues and track them through from accurate reporting of safety issues to on time implementation of countermeasures.
• Develop and deliver engineering change to improve fleet/system reliability performance, reduce cost of maintenance & deliver customer variation solutions.
• (change management, planning and opportunities management).
• Support the depot to resolve operational issues and arbitrate fitness to run decisions. Planning and delivery readiness (incl. BoM\xe2\x80\x99s, work instructions & configuration) for planned maintenance activities, as defined by the Vehicle Maintenance Schedule.
• Support the Project Reliability Board to implement containment and countermeasures on identified key reliability failure modes.
• Lead improvement projects to reduce train maintenance and operation costs, whilst ensuring that the specified fleet maintenance regime is certificated, adhered to, and complies with all relevant legislation, and associated limitations are effectively managed through controls such as concessions.
• Implement customer variation orders, train presentation / customer ambience improvements as well as identification and follow through of Risk and opportunity management to improve Safety, Reliability & Profitability of the trains.
• Incident Root cause analysis and performance attribution IAW The railway group standards i.e. \xe2\x80\x98The Rule Book\xe2\x80\x99.
• Support day-to-day depot operations teams in resolving arising fleet issues \xe2\x80\x93 this could include the requirement or undertake out of hours on-call / night shift duties as part of a roster.

All about you

We value passion and attitude over experience. That\xe2\x80\x99s why we don\xe2\x80\x99t expect you to have every single skill. Instead, we\xe2\x80\x99ve listed some that we think will help you succeed and grow in this role:

• Degree level HNC/HND in an engineering related subject.
• Achieved or working towards Degree or Higher Certificate in engineering/technical discipline.
• Experience in fleet maintenance or asset management environment.
• Experience in organization and project planning/ management skills, governance, and execution.
• Strong engineering knowledge of traction and rolling stock systems, and traction and rolling stock maintenance policies and practices.
• Understanding of key engineering processes (ex: risk assessments, FMECA\xe2\x80\xa6) and standards.
• Problem-solving abilities and practical experience of root cause analysis techniques.
• The role drives for change, the prospective employee should be reasonably autonomous in leading cross-functional projects and flexible to changing needs of the business.
• Computer literate (MS Windows + Office, Microsoft Projects, Maximo, SAP)
• Experience in delivering rail vehicle engineering change, including risk assessments and approvals.
• Knowledge of rail industry legislation and safety case obligations.
• Relevant engineering experience in similar industries (i.e.: public transportation) with some management responsibilities.
• Demonstrable use of engineering knowledge, standard project management techniques and awareness of standards and the constraints of the delivery organization to support, justify and manage changes.

On a more personal level, you will also need to be:

• Self-motivated with a desire to learn
• Able to work independently
• A strong team player, with effective interpersonal skills.

Things you\xe2\x80\x99ll enjoy

Join us on a life-long transformative journey \xe2\x80\x93 the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You\xe2\x80\x99ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Enjoy 25 day of paid holiday
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical, + anything specific to the site e.g. free on-site parking, canteen etc).

You don\xe2\x80\x99t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you\xe2\x80\x99ll be proud. If you\xe2\x80\x99re up for the challenge, we\xe2\x80\x99d love to hear from you!

Important to note

As a global business, we\xe2\x80\x99re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We\xe2\x80\x99re committed to creating an inclusive workplace for everyone.

At Alstom we will consider requests for flexible working on hiring. Many of our staff work flexibly in many different ways, including part-time, flexible start and finish times, job sharing, or compressed hours. Please talk to us at interview about the flexibility you need.

Alstom U.K. is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief.

As a \'Disability Confident\' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification: if you require any reasonable adjustments, please let us know.

Alstom