Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Cafe Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
As a Housekeeping Team Member - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
Hours
0 hours
Pay
Up to 12.50 per hour, dependent on age
What we offer
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape - Employee rate and family and friend rate
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
About The Role
Your day to day
You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests
Help guests - you'll be happy to help if someone needs a toothbrush or directions for example
Keep your manager updated on room service progress and alert them to any repairs needed
Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed
Be organised - keep on top of supplies and amenities and always try to minimise waste
Reunite items with owners - and log any lost and found property
Look smart - wear your uniform and name badge with pride
Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, hand in, and/or log all lost and found items according to departmental procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Assist with deep cleaning projects
Assist with other duties as assigned
Attend all relevant departmental / hotel / company training
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Teamwork - work with commitment, cooperatively and effectively with others
Brand Hearted - understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
Diversity & Respect - welcome, include and demonstrate respect for all individuals from all groups
Integrity - honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Required Criteria
Ability to work within a Team and also independently
High standards of Attention to Detail
Strong Time Management skills and flexible with regards to working hours
Ability to communicate and follow instruction
Must have a clear understanding of speaking and understanding English
Desired Criteria
Experience within a Housekeeping Role or Cleaning role
Experience within the Hospitality, care provider or retail sectors
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast's largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Company Benefits
What we offer
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
10.00 - 12.50 per hour
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