Job Description

Brief Description of Role (i.e. purpose of role)

To support the Logistics Planning function in sourcing, booking, scheduling and planning trucking resource across a specified area or region from approved hauliers, in budget, and with a principal focus on customer service.

Key Activities & Responsibilities (Level Basic / Intermediate / Advanced)

Key Activity 1 - Health & Safety approx. - 5% time

Responsible for one's own, co-workers and stakeholders health and safety.

Key Activity 2 - Administration - approx. 30% time

Support the Truck Planners with order status management and updates:

Order status updates (Receipt/ ETAS/ Completion ect). Order deviation notes and information in ERP System. Transport Documentation Management.
Key Activity 3 - Planning Support - approx. 30% time

Support truck planners in the creation and sharing of supplier instructions for but not limited to: trucking, tank cleaning and product heating. Management of central email box. Be part of a shift pattern covering the hours of 07:00-18:00. Be on part of an on-call out of hours rota.
Key Activity 4 - Communication - approx. 20% time

Liaise closely and positively with the Customer Service Teams regarding customer requirements, changes, challenges and delays. Assist the Truck Planners by fielding questions from suppliers (via phone and email) and sourcing and providing the required details.
Key Activity 5 - Personal Development approx. 15% time

Have a target of progression into a Logistics Planner role, through training, gaining experience and a strong desire to learn and progress your career within the intermodal bulk liquid logistics sector.

Selection Criteria Essential/Desirable E/D

Qualifications, Skills and Knowledge

Competent in the use of I.T. system, outlook, excel etc. E

Good geographical knowledge. D

Experience

Previous roles in transport planning, cost management or within logistics industry D

Competencies

An ability to work well under pressure E

Communicate effectively with various departments to achieve common goals E

Consistently accurate and a keen eye for detail E

Personal Attributes & other requirements

Calm under pressure E

Excellent team player demonstrating loyalty and commitment to the organisation and team members E

A strong willingness to learn and progress a career in logistics E

Budgetary Responsibilities

None, although gaining an understanding of budgetary constraints is important.

KPIs

Provide accurate and timely information. Maintaining good relationships with contacts internally and externally. Proactive communication of issues. Typical Problem Areas Faced in Role
Insufficient or missing order information, communication with stakeholders in different languages and time zones, consistent deviation from customer requirements outside of BTL control.

External Stakeholders/key clients/suppliers

BTT Drivers, Hauliers, Depots, Cleaning Stations

Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Free parking On-site parking
Work Location: In person

Application deadline: 07/05/2025
Reference ID: LM/GA/LOGISTICS SUPPORT