Job Description

General Summary

The International Supply Chain, Logistics Manager will be responsible for the on-going management of Vertex\xe2\x80\x99s contract third party logistics providers (3PLs) and commercial distributor network in Europe and internationally. In addition, this position will work closely with the Supply Chain/Pharm Ops team based in the US, the Quality team, and with the International Commercial team to synchronize drug supply with demand based on country/regional level needs.

Key Duties & Responsibilities

• Responsible for the end to end logistics / distribution of finished goods from DC to Pharmacy / Hospital / Patient
• Management of the day to day operations and distribution of our logistics Partner
• Point of escalation for any operational issues
• Review, analyse and identify trends in performance data
• Lead monthly performance management reviews with our logistics partners and suppliers ensuring KPI adherence and effective root cause analysis and preventative actions are identified to address and drive performance
• Host F2F performance reviews at customer / Logistics providers locations
• Review, analyse and identify trends in performance data
• Establish strong working relationships with Strategic business partners and teams
• Collaboration with internal functional stakeholders including Finance, Quality, Launch, Planning and Regional Business Managers upto director level
• Responsible for the logistics set up and deployment for new product launches ensuring successful delivery on time to patient
• Ensure appropriate process controls and documentation are in place within Vertex and at suppliers, utilizing change control platforms, SOPs, and other processes/tools
• Manage and control the returns process
• Participate in audits and support audit remediation, as needed
• Provide logistics status / project updates to key global stakeholders and management teams
• Seek operational excellence and continuous improvement initiatives and implement process improvements
• Support supply to managed access programs and handle named patient supply requests
• Review, Approve logistics spend invoices and record and monitor against annual budgeted PO\xe2\x80\x99s.
• Act and represent Logistics as the SME in various meetings both virtually and F2F, requiring global travel.

Required Education Level

• Bachelor\'s degree in relevant subject.

Required Experience

• Strong experience in customer services, order management and logistics for pharmaceutical products
• Proven experience in working cross-functionally to achieve successful outcomes
• Knowledge of Good Distribution Practice guidelines and compliant practices
• Experience in export shipping requirements for destinations outside of EU.
• Proven experience of managing day to day operations and issue resolution in a dynamic, high-volume environment
• Experience of analysing data and compiling reports.

Required Knowledge/Skills

• Proven ability in working with 3rd party logistics providers (3PL\xe2\x80\x99s)
• Used to working with the boundaries of Standard Operating Procedures
• Knowledge of Managed Access Programmes and Named Patient Supply.

Travel

• This is a remote position.
• Attendance and participation at F2F workshops, Off Site days and conferences is required as well as some occasional travel to European countries to meet logistics providers.

#remote

#LI-SM1

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person\'s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.

Vertex Pharmaceuticals