Job Description

Together we are Trusted to Serve Scotland.Join our Water Response team, where we deliver a reliable and resilient service that benefits both our customers and the environment.Youll play a key role in the operation and maintenance of essential infrastructure, ensuring top-quality service and continuous improvement.Were looking for proactive problem-solvers who can implement efficiencies, enhance ways of working, and keep promises while minimising disruptions to communities.What youll doYoull carry out routine operational tasks to support internal/external customers, ensuring all interactions are courteous to maintain the organisations reputation and customer relationships.Youll routinely collect and analyse data and enter it into our corporate systems.Youll be following a range of health and safety instructions (including use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of oneself and others.Youll carry out simple warehouse and store tasks, making sure all goods and supplies are properly stored and recorded according to our established procedures. Routine inventory control will also be a key part of your role, where youll check quantities, quality, and availability against records to keep everything running smoothly and accurately.Youll handle routine packaging tasks and support others, following established procedures under supervision. Additionally, youll transport goods and supplies on-site, to other locations, or to customers, ensuring timely and efficient deliveries in line with our processes.What youll needGreat people skills will help you thrive in this role teamwork, clear communication, and collaboration are all part of the job!"You'll need to feel comfortable using basic IT systems.Character is important to us. Across the whole of Scottish Water, we look for people who are Bold, Responsible, Inspiring and Caring. (And you can expect these characteristics to make an appearance in your interview with usxe2x80xa6)A few xe2x80x98nice to havesWhile its not essential, previous experience working in logistics would be great.Itd be ideal if you had a counterbalance forklift license, if not we can get you trained up for one!Looking out for youWhile the work we do is important, we know its not the only thing that matters. Thats why we make sure you have everything you need to find a good work-life balance.Youll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.For your future, theres our pension (the xe2x80x98know-what-youll-get-when-you-retire kind), as well as life assurance.As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash handy rewards that can save you money on holidays, bills, and shopping.The not-so-small printThis role will be a Grade 3. If youre new to Scottish Water, youll join us on a starting salary of 325,590. Performance-driven pay progression would then allow you to move through the range to a maximum of 330,000.If youre interested in this role or know someone else who might be - well be accepting applications until the updated date of midnight on the 25th of February 2025.Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Dont worry - well ask your permission before starting these checks.A few final things worth knowingxe2x80xa6Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youre interested in this job, but dont tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So dont rule yourself out!Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. Were very used to making adjustments, so please dont be afraid to ask.As part of our commitment to developing a flourishing Scotland, its important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you dont already live here, you'll need to commit to moving here within your first three months.Finally (finally!), candidates who havent submitted an application in the last 12 months will have their records removed from our recruitment database. You wont need to do anything. Your data will be automatically deleted.Were here to help. Ask us anything at

Scottish Water