Job Description

JOB DESCRIPTION

JOB TITLE:

Little Explorers Crew Member

HOURS:

19 hours per week - Part-time

4 days per week between Monday and Sunday

Shifts: 2x (08:30-14:00) and 2x (14:00-18:00) rota basis

Are you fun, energetic, and love working with children? Do you have a big smile, a kind heart, and a knack for creating magical moments? If so, Awesome's Little Explorers wants YOU to help us deliver fun-filled adventures for families every day!

We're on the lookout for a

Little Explorers Crew Member

to join our friendly, close-knit team. This is more than just a job - it's a chance to be part of a place where children laugh, learn, and let their imaginations run wild. From hosting epic birthday parties to keeping our soft play sparkling and our cafe buzzing, every day brings something new and rewarding.

If you're confident, caring, and up for a mix of play supervision, cafe service, and celebration magic, this could be the perfect role for you.

Think you've got what it takes to be awesome?

Read the full job description below and get ready to apply - we can't wait to meet you!

MAIN PURPOSE OF JOB

The

Little Explorers Crew Member

plays a key role in creating a safe, clean, fun, and welcoming environment for children and families visiting Awesome's Little Explorers. This hands-on role includes supporting the soft play area, helping with service in the cafe, and delivering high-energy, engaging children's birthday parties and events.

You'll be part of a friendly team that ensures the centre runs smoothly day-to-day, maintaining high standards of cleanliness and safety, and delivering an exceptional visitor experience.

KEY RESPONSIBILITIES

Customer Service & Visitor Experience

Provide a warm and friendly welcome to all visitors. Assist families in the soft play area, ensuring a safe and enjoyable experience. Deliver fun and interactive children's birthday parties and group events, including games, dancing, and food service. Engage positively with children and parents to create memorable moments. Respond to customer queries and feedback with professionalism and care. Actively promote our services, special events, and cafe offerings to visitors as part of delivering a great experience.

Soft Play Supervision & Safety

Monitor the soft play area, ensuring it is used safely and appropriately. Carry out regular safety and cleanliness checks of the equipment. Follow health and safety procedures to safeguard children at all times.

Cafe & Front of House Support

Assist in the cafe with food and drink preparation, service, and clearing tables. Maintain hygiene and cleanliness in cafe and communal areas. Operate till systems and handle transactions accurately.

Cleaning & Maintenance

Clean and sanitise designated areas, including the play zone, toilets, cafe, and party rooms. Ensure all areas are kept tidy, well-stocked, and presentable at all times.

Teamwork & Operational Support

Support the wider team with opening and closing routines. Participate in staff meetings and training sessions as required. Help with event preparation, displays, and seasonal activities.

Additional Duties

Provide cover for other team members during absences or busy periods. Represent Awesome's Little Explorers as an ambassador of our brand and values. To adhere to all ways of working as specified in the employee's handbook The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Post:

REQUIREMENTS

Education/Professional Qualifications

No formal qualifications required - enthusiasm and attitude are most important Basic English and maths skills for understanding instructions and handling payments Willingness to undertake relevant training (e.g., Food Hygiene, First Aid) Any qualifications in childcare, hospitality, or customer service (e.g., NVQs) are a bonus

Specific Knowledge, Skills and Abilities

Confident working with young children in a fun and fast-paced environment Understanding of basic health & safety practices in play and food settings Ability to follow hygiene protocols and cleanliness standards Customer service skills - friendly, patient, and professional in dealing with families Ability to use a till or point-of-sale system (training provided if no prior experience) Good timekeeping and ability to follow a daily schedule of tasks Comfortable supervising play and resolving small issues calmly and safely Awareness of safeguarding responsibilities when working around children

Personal attributes are essential

Energetic, fun, and child-focused personality - loves engaging with children Warm, friendly, and welcoming to all visitors, creating a positive first impression Team player with a helpful attitude - willing to support colleagues wherever needed Confident communicator with adults and children alike Reliable, punctual, and trustworthy - can be counted on to deliver a consistent service Able to remain calm under pressure, especially during busy party times Takes pride in keeping the environment clean, safe, and presentable Flexible and adaptable - open to shift changes or supporting special events A proactive mindset - sees what needs doing and takes initiative Respectful and inclusive - values working with families from all backgrounds

Desirable

First Aid certification (Paediatric preferred) Food Hygiene Level 2 certificate Experience working in a soft play, nursery, school, youth club, or similar setting Hospitality or cafe experience, especially involving barista experience, food prep or customer service Confidence in party hosting or children's entertainment (games, storytelling, etc.) Creative flair for setting up party rooms, decorations, and themed activities Interest in early years development or play-based learning Familiarity with basic social media use for promotions or content support

Special requirements of the post

Must be willing to undergo a basic DBS check (employer will support this) Availability to work shift patterns over seven days, including weekends Physically active role - requires standing for long periods, lifting light equipment, and cleaning May involve noise, mess, and energetic environments - must enjoy working in a playful, high-energy setting Uniform will be provided and expected to be worn during all shifts Must adhere to the values and policies outlined in the Staff Handbook
Job Type: Permanent

Pay: 13,684.00 per year

Additional pay:

Performance bonus
Benefits:

Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount
Schedule:

Holidays Monday to Friday Weekend availability
Work Location: In person

Application deadline: 20/05/2025
Reference ID: Little Explorers Crew Member
Expected start date: 31/05/2025