Job Description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It\xe2\x80\x99s an opportunity to do something meaningful, each and every day. It\xe2\x80\x99s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you\xe2\x80\x99re someone who cares, there\xe2\x80\x99s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work\xc2\xae
Top 100 Most Loved Workplace\xc2\xae
Forbes Best-in-State Employer

Liability Adjuster - Project Managing Adjuster. 12 months FTC/Secondment

**The position is a 12-month secondment/fixed term contract**

The Role:

This is a technical, customer-facing, role the prime purpose of which is to conduct investigations to establish both policy and legal liability and to settle claims on behalf of our Insurer clients. This will be mainly desk based though in-person investigation is expected within your area. You will be managing third party public and product liability property damage claims of varying complexity ranging from construction to agriculture to motor trade. You will work both independently and under licenced referral manging claims up to \xc2\xa3125k in value.

You will need to be experienced in liability claims and with a background of dealing with property damage losses. An ability to identify suspicious information and apply correct procedures to avoid fraudulent claims, identify and evaluate evidence is essential.

An ability to self-organise is fundamental to this role as you will be managing correspondence, dealing with incoming calls, client updates and maintaining a strict diary process to manage agreed service standards.

This is a homeworking role though there is the opportunity to split your time between the office and home, which can help support a healthy work/life balance. When you do spend time in our office, you\xe2\x80\x99ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It\xe2\x80\x99s an ideal environment for working alongside and interacting with fellow colleagues.

Key Responsibilities:

Investigate the allegations made against policyholders, and to provide detailed advice and recommendations on policy and legal liability and quantum

Collate all relevant information, photographs, statements and documentation, to ensure that liability arguments are supported and sustainable

Identify fraud risks and concerns

Maintain proactive contact with all parties involved in the claims process and deliver results within agreed service standards.

To undertake litigation management where appropriate

Ensuring all databases, files and correspondence are correctly maintained providing a clear history of events, actions and explaining quantum assessment

We are looking for:

Team working and collaboration skills

Good understanding of insurance law and policy wording interpretation

Knowledge and skills in understanding of contract, statute and common law duties

Strong investigation skills and attention to detail

Understanding how to work with corporate clients, small business, Insurers and Brokers

Influencing skills to gain agreement to proposals, plans and ideas

The ability to listen and respond to people effectively whilst displaying empathy.

Good communicators who are clear and concise

The motivation to provide a prompt, efficient and personalised service to customers (external and internal).

What will you get for this role?

Competitive salary depending on skills, experience and qualifications

Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

Pension Scheme

Holiday allowance of 25 days plus bank holidays

Discounts on various products and services

Employee assistance programme for employee wellbeing

Life assurance

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients\xe2\x80\x99 needs, support the communities in which we operate, and perform at our best.

We\xe2\x80\x99re passionate and understanding about our colleagues \xe2\x80\x93 so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we\xe2\x80\x99re supportive of that. As a flexible employer, we\xe2\x80\x99re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

#LI-HYBRID

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick