Job Description

JOB DESCRIPTION ROLE : Lettings Administrator RESPONSIBLE FOR : N/A RESPONSIBLE TO : Directors, Senior Operations Manager & Lettings Manager
HOURS OF WORK : 40 hours per week
With additional hours if required in discussion with Line Manager HOLIDAYS : You are entitled to 22 days\' holiday during each holiday. Company Overview
LDM Properties (UK) Limited, a distinguished Residential Letting & Management company, specialising in the management of luxurious apartments situated across central London. With offices in London, China, and Birmingham, we have established ourselves as a key player in the real estate market, bridging the gap between property owners and tenants in search of luxurious living spaces. Role Overview
As a pivotal member of our team, the successful candidate will take on a multifaceted role with a primary focus on managing a prestigious portfolio of over 200 residential properties. This includes responsibilities such as marketing properties on various platforms, negotiating tenancy agreements, and ensuring seamless communication between landlords and tenants. The role also involves preparing contracts, referencing potential tenants, and overseeing the entire process of move-ins and move-outs. Moreover, the candidate will play a vital role in compliance with legal requirements and communicating with our team using WeChat, a popular social app. Key Responsibilities

• Marketing properties on prominent property portals.
• Effective communication with both tenants and landlords.
• Negotiating and closing deals.
• Preparing and overseeing tenancy contracts.
• Conducting tenant referencing.
• Reviewing inventories, check-out reports, and mid-term inspections.
• Coordinating property maintenance.
• Ensuring compliance with established procedures.
• Responding to inquiries from prospective tenants.
• Handling communication with existing tenants regarding leases, renewals, and issues.
• Managing tenant files and documentation.
• Overseeing rent collection and addressing any payment issues.
• Coordinating with accounting or finance departments as necessary.
• Coordinating repairs and ensuring timely resolution of issues.
• Organising tenant/landlord bills with utility and billing providers.
• Collaborating with property managers for effective property management.
• Providing necessary support to ensure smooth operations.
• Inputting data into property management systems.
• Providing excellent customer service to both tenants and property owners.
• Updating the company website and contributing to marketing efforts.
• Travel is an essential component of the role.

Benefits:

• Join the founding team of a rapidly growing start-up.
• Work in a dynamic and visionary team.
• Enjoy free use of the Birmingham office gym.
• Training will be provided.

Schedule:

• Monday to Friday with weekend availability.

Experience:

• Proficiency in Mandarin is desired but not require

If you are a motivated individual with a passion for property management and a keen eye for luxury living, we invite you to join our team at LDM Properties and contribute to the continued success of our high-end residential lettings and management services. Apply now to be part of our dynamic and forward-thinking company! Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs. Job Types: Full-time, Permanent Salary: \xc2\xa321,000.00-\xc2\xa324,000.00 per year Benefits:

• Company events
• On-site gym
• UK visa sponsorship

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Birmingham City Centre, West Midlands: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• Lettings: 1 year (preferred)
• Property Management: 1 year (preferred)

Work Location: In person