Job Description

is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a and to find the very best person for the job, we always look across a wide range of diverse .

Depending on the team, most of our roles offer flexible working. We are currently working in a hybrid environment, with 1-2 days a week in the office.

What you will do:

• You will apply and develop your coding and analytics skills to grow Metro Bank\xe2\x80\x99s footprint in consumer lending, working on a range of projects within the team.
• Data Analytics:

• Use coding languages (SQL, SAS, R, Python) to accurately extract information from the database, manipulate and use various tools to create high-level analysis. Turn the insights into stories in the format of slides, reports or emails, which you can share with stakeholders within and outside of the team, in writing or verbally.

• Pricing and Value Analytics:

• Use valuation models to understand the profitability of our portfolio.
• Propose pricing trials/tests in order to optimise the prices offered to customers and assess the results using statistical approaches to build an understanding of the price elasticity/sensitivity of our customers and the effectiveness of our campaigns or journey improvements.
• Work with the team to improve the process of new pricing strategy implementations.

• Growth Initiatives:

• Use coding (R or Python) to forecast the response rate, accept rate and product preferences to maximise customer lifetime value and drive commercial growth.
• Understand the cost and benefit trade-offs and create profitability analysis and financial forecasts to propose recommendations to the business.
• Support marketing campaigns for new and existing Metro Bank customers and provide monitoring to gather learnings from the campaigns.
• Explore opportunities to improve the customer journey and experience while enhancing the originations and returns to the business.
• Support other teams and initiatives when required.

• Monitoring/Processes/Reporting:

• Create insightful dashboards in PowerBI to help understand business performance and customer behaviour.
• Perform regular monitoring of the performance of our portfolios and prices given to customers, to minimise business risks. Identify and escalate issues to your manager in a timely manner and follow up to ensure any issues are resolved.
• Operate in a compliant manner and ensure processes are being followed, risk of non-compliance is minimised and any non-compliance is escalated to relevant stakeholders.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and call out any concerns.

What you will need:

• To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
• To be passionate about using data and coding to solve problems and create solutions for our customers.

• To be able to work and learn quickly in a fast-paced, fun and dynamic environment.
• To have a genuine interest in financial services and a good business acumen.
• To identify personal development areas quickly and proactively look for opportunities to improve yourself, eager to learn new things.
• Have some prior experience using or willingness to learn a programming language (ideally SQL, SAS, R or Python) and a desire to work with code on a daily basis.
• Have solid Excel skills, and ideally some experience with more advanced features (VLOOKUP function, pivot tables etc).

• Care about doing a great job and exceeding expectations with the quality of what you do.
• Have a genuine interest in banking, data or analytics, if you have any extracurricular activities or work experience to showcase this, then please include in your CV and job application as we would love to hear about them!

Our promise to you\xe2\x80\xa6

• We will make sure that you are well-rewarded by providing you with a great salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that \'normal\' office hours aren\'t always doable, and while we can\'t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren\'t sure if you are 100% there yet\xe2\x80\xa6 why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

#LI-Loveyourjobatlast #LI-Hybrid

#LI-REMOTE

Metro Bank