To assist the claims acquisition process with administrative support and effective internal and external communication
Core Activities
Answering incoming calls
Making outbound calls
Opening and Distributing incoming post
Sending out outgoing post
Action Tasks for the Fee Earners on a daily basis
Action Court Post
E-Mailing documents to clients and chasing clients for return
Logging new claims onto the Portal
Instructing Medco Agencies
Ad Hoc Administration duties
Skills
Data Input
Software: Word, Outlook, Excel, Proclaim
Attention to detail
Organisation and admin skills
Communication skills: written and verbal
Ability to work individually or part as a team