Job Description

Are you passionate about creating and delivering tailored training programs? Join our Training Department and make a difference in healthcare!

ROLE PURPOSE:

Research, design, deliver and evaluate bespoke training programmes in line with business objectives for all Colleagues, including the induction programme for all roles. Equip colleagues including management teams with the knowledge, practical skills, and motivation to carry out their work activities effectively Contribute to the design and effectiveness of external learning materials.

WHO WE'RE LOOKING FOR:

Compassion:

A genuine passion for making a positive impact on the lives of others.

Dedication:

Commitment to providing vital support and care to those who need it most.

Team Spirit:

A desire to be part of a dynamic team that values collaboration and excellence.

BENEFITS:

Employee Recognition:

Be celebrated with awards - Employee of the Month, Employee of the Quarter and Employee of the Year

Refer a Friend:

Earn 200 for successful referrals

Free Perks:

Free comprehensive training and support, Cycle to Work Scheme, Wellbeing package, career progression opportunities and local business benefits.

QUALIFICATIONS & SKILLS:

Qualifications & Experience:

Train the Trainer certificate or have a level 3 in Education & Training certificate Level 3 assessors qualification or working towards A minimum of one year's experience delivering training Knowledge of the Learning cycle including blended learning approaches: to include learning needs analysis, design, and delivery. Ability to write training materials and courses to a high standard in line with company branding and tone of voice. Rigorous attention to detail. Experience in evaluation to show return on investment & training effectiveness Up to date knowledge of contemporary development models. Experience of delivering coaching and leadership and development programmes preferably up to & including middle management level Proficient use of MS Office to include Excel and Outlook Capable of working remotely under minimal supervision Experience of training in health and social care, Homecare, Supported Living, Children's Services

Communication Skills:

Good standard of English - both spoken and written

Organisation & Time Management Skills:

Ability to demonstrate excellent organisational skills and time management

Desirable criteria:

Understand the end-to-end process of digital learning solutions including eLearning authoring CIPD qualified (or willing to work towards) Coaching qualification Certificate in assessing vocational achievement Level 3 certificate in education and training

KEY ROLES & RESPONSIBILITIES:

To deliver consistently high-quality training to colleagues and managers including inductions for all roles, management development, and training to support project rollouts and coaching. To create learning interventions with the learner in mind, designing high quality, well written training to support the identified business need. Expand on current training and development programme (striving for continuous improvement) redesigning for a variety of different learning styles To research, design, deliver and evaluate vital skills (soft skills) as well as personal and professional development programmes with a focus on up-skilling and Complete periodic reviews of training material (as directed) to make sure they are compliant and maintained for operational use. Manage own time effectively, taking responsibility for multiple projects and deliverables and prioritising these effectively. To make sure learning including digital learning interventions have a blended learning approach and an accurate record of training interventions is kept. Where project work is involved, act as the L&D representative with responsibility for the end-to-end L&D work, liaising with colleagues as appropriate. Be aware of risk management on project work, escalating material risks or concerns to the project/L&D Manager. Analyse training, assessment, and quality assurance MI to recommend creative, cost-effective training solutions To deliver training and support at times outside of normal working hours during periods of high demand To attend internal and external training courses and events as required to develop service requirements in a technical and learning capacity To Record MI of the learning Academy in line with business process, this includes the logging of attendance, course evaluation and learners results on the Learning Management System

Key Relationships:

Field Operations Management & Colleagues (all jurisdictions) Support functions teams Compliance and Quality Assurance Team Head office Teams


Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.



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Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check