Job Description

Learning and Community Engagement Officer

Full-Time Permanent

25,000 per annum

We are an award winning, internationally recognised Living Museum with 50 historic buildings and gardens. Set in 40 acres of the beautiful South Downs National Parks.

We are looking for someone to fill this dynamic role. You will be responsible for delivering inspiring learning experiences to school, family, and community audiences at the Weald and Downland Living Museum, working closely with the Learning and Public Programmes Manager.

This is an exciting opportunity to play an instrumental role in engaging our visitors and local communities with the museum's rich resources through the creation of innovative, inclusive and accessible experiences for all.

Key Responsibilities

In collaboration with the Learning and Programme Manager, develop and deliver formal learning programmes for schools, colleges, and universities. Create engaging workshops and activities aligned with the National Curriculum to grow learning audiences and experiences. Prepare and deliver on-site, outreach, and digital learning experiences. Coordinate, train, and develop volunteers and freelance workshop leaders. Establish and maintain quality standards for educational delivery. Provide ongoing support and feedback to volunteers and freelance educators. Manage the recruitment and professional development of workshop leaders.

Family and Community Engagement

In collaboration with the Learning and Programme Manager, design and implement vibrant informal learning experiences for families and community groups. Develop innovative school holiday activities and family programmes. Create interpretive resources. Engage with diverse community audiences to widen and diversify museum participation. Build strategic partnerships with community organisations to grow audiences and strengthen engagement.

Operational Management

Manage bookings, enquiries, and administrative tasks for learning programs. Conduct programme evaluation and reporting. Assist in producing marketing materials and contribute to museum marketing strategies. Manage learning-related budgets and invoicing under the guidance of the Learning and Programme Manager.

The successful candidate will be able to show:

Genuine enthusiasm for working with audiences of all ages. Ability to work under pressure, prioritise and manage time effectively to meet deadlines. Excellent written and verbal communication skills, and an ability to communicate with learners of different ages and abilities. Strong communication and interpersonal skills. Proactive problem-solving approach. Ability to mentor and develop volunteer and freelance teams.

Essential Skills/Experience

Excellent teaching and facilitation skills. Strong understanding of audience engagement, inclusion, and accessibility. Exceptional organisational and administrative capabilities. Computer literate with a good working knowledge of MS Office products, and ability to learn new software and database packages including Sage accounting software Current valid driving license or reliable transport. Ability to work flexibly, including weekends and some evenings as required. A clear understanding of Safeguarding standards and requirements.

Desirable Skills/Experience

Undergraduate degree or equivalent qualification. Proven experience in museum, heritage, or educational learning environments. Demonstrated skills in training and managing volunteers and freelance educators. Understanding in all relevant areas of Health and Safety, preparing risk assessments, taking appropriate responsibility and action where necessary.

It is Important to note that the successful candidate for this role will require an enhanced DBS.

We particularly encourage applications from those who are currently under-represented both at the Museum and more widely in the industry, and specifically applicants who experience barriers and inequality due to ethnicity, gender identity and/or socio-economic background.

Interviews will take place w/c 12th May 2025

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Licence/Certification:

drivers licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 09/05/2025