Job Description

We have an exciting opportunity for a Lead Email Designer to join the team as maternity cover for 3-6 months to produce and evolve Harrods email communications. As a Lead Email Designer, you will be overseeing the design, build, and continual improvement of our marketing, triggered, and lifecycle email communications. About the Role In this role, you will be using your creative skills to design emails that are commercially successful, responsive, on-brand, and consistent. Drawing upon your strong technical skills, you will amend code and build HTML email templates following current industry best practice guidelines. Ensuring all email templates and designs are responsive and maximised for mobile is vital to the success of this role. You will also oversee approvals for all Harrods emails, check design and code, and lead the email design team. You will be supporting the Creative Design Manager and leading our team of Email Designers and Developers. The role will also be working alongside the CRM, Content, and Creative departments to ensure a unified approach to providing an engaging brand experience for the customer. About You As a Lead Email Designer, you will be passionate about delivering creative solutions that deliver for both the user and the business. You will be an experienced people manager who is confident in giving direction, feedback, and guidance. You are an individual that remains calm under pressure, with excellent communication skills and the ability to deliver high-quality work to tight timescales. You will also:

• Be able to gather and work with insights through analytics, competitor analysis, and user testing to inform our email creative and design
• Be ready to learn and understand our email user-profiles and key personas
• Be fluent with Adobe Creative Suite (Dreamweaver, Photoshop, Illustrator) as well as Figma
• Have strong technical skills (HTML, CSS)
• Have a good understanding of email client constraints, browsers, and accessibility guidelines

Above all, you will have a passion for design as well as a keen eye for typography and be up to date with the latest trends to be able to deliver the Harrods message through email. About Us Harrods is one of the world\xe2\x80\x99s leading luxury department stores and we\xe2\x80\x99re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world\xe2\x80\x99s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we\xe2\x80\x99ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return, you\xe2\x80\x99ll receive an excellent benefits package, including a company pension, flexible working, 25 days\xe2\x80\x99 holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan. Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods Harrods reserve the right to close applications early if we receive a high number of applications for this role.