Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives \xe2\x80\x94 beginning with our own. That\xe2\x80\x99s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Summary

Salary: Market Leading Salary

Hours: 37.5 hours per week

Location: Cleveland Clinic London, 33 Grosvenor Place

Contract Full Time & Permanent position

Who are we?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 65,000 caregivers worldwide and continue to drive innovation in healthcare.

We opened our first healthcare facility in London in 2021 and our state-of-the art 184 bed hospital in 2022. With over 100 years of history, our \xe2\x80\x9cPatients First\xe2\x80\x9d philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that continues to deliver world-class clinical care.

What are we looking for?

Cleveland Clinic London are looking to recruit a Lead Case Manager to join our Case Management Team, with a competitive salary range on offer.

This is a Monday to Friday days-only role, generally between 0900 \xe2\x80\x93 1700, with flexibility as per the service requirements.

The Lead Case Manager\xe2\x80\x99s role is a key on the delivery of high quality, cost effective and innovative nursing practice consistent with regulatory and professional requirements. Acting as a visible credible role model, you will create a patient-centred environment within the CCL putting the patient first.

The Lead Case Manager will support the Director of Acute and Ambulatory Care in delivering the Cleveland Clinic London (CCL) key performance targets in relation to quality, patient experience and cost-effective service delivery.

What will your duties include?

Will manage the service, leading the Case Management team and actively influencing and developing a culture of leadership, continuously improving patient experience, care and outcomes.

Identifies opportunities to integrate and innovate care delivery whilst being proactive in seeking out different styles and methods of communication to achieve the best outcome.

Participates in research and innovation and the dissemination of best practice guidelines in Case Management.

To evaluate the outcome of patient interventions and treatment in relation to planned discharge dates. Where there is variations, work with the multidisciplinary team to implement agreed actions to achieve improved outcomes.

Contribute towards and promote the coordination of primary care teams, independent health and social care providers and health and social care services in order to enhance the patient\xe2\x80\x99s quality of life at point of discharge from CCL.

What we need from you?

Bachelor\'s Degree in Nursing required.

Master\'s Degree in Nursing or relevant experience required.

Current registration through Nursing & Midwifery Council (First Level) required

Demonstrable broad managerial experience in the field of integrated discharge planning and/or case management.

Ability to coordinate your workload and supervise members of the team, ensuring high quality, safe and effective patient care.

What we can offer you?

We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:

25 days Annual leave plus 8 days Bank holiday a year

Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange

Private Medical Insurance and Private Dental Insurance

Life Assurance

Discounted gym facilities in our Admin Office Building

Employee Assistance Programme

Seasonal Ticket Loans

If you would like to know more, please email or click apply above.

Applicant shortlisting and interviews may be taking place whilst this advert is live, such that this advert may close sooner than expected - please do submit your application ASAP!

Please see Important Information below:

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

\xe2\x80\x9cLet\xe2\x80\x99s deliver World Class care together!\xe2\x80\x9d

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Cleveland Clinic London