Job Description

We have an exciting opportunity for an experienced leader and technically adept claims manager to join our Head Office Large Loss Claims leadership team. This is a fantastic role which will see you lead and manage a team of technical experts to ensure that they continue to have the right support to excel in what they do.

You\xe2\x80\x99ll be responsible for overseeing large loss financial performance through our Large Loss Teams whilst incorporating technical standards, continuous improvement and guidance and oversight of claims skills resourcing and development which delivers business objectives and KPI\xe2\x80\x99s.

Your team will be responsible for handling a portfolio of high value complex and sensitive claims whilst you oversee the largest and most complex claims and provide technical support, providing technical sign off where necessary. You\xe2\x80\x99ll be developing, implementing, and monitoring the effectiveness of Large Loss Claims handling approaches within Head Office and managing MI in order to support accurate performance planning and reporting.

About you

To be successful in the role you\xe2\x80\x99ll have strong injury claims leadership experience with a proven ability to influence effectively at all levels, you\xe2\x80\x99ll also have;

• Experience of presenting technical information
• Experience training and coaching others effectively
• Evidence of managing key stakeholders to deliver change and results
• Experience dealing with high levels of reporting and MI as well as bespoke MI
• Strong leadership experience

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Up to \xc2\xa380,000
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• \xc2\xa320 contribution to a monthly gym membership \xe2\x80\x93 subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend \xc2\xa3500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We\xe2\x80\x99re one of the UK\xe2\x80\x99s leading general insurance and financial services companies and proud to be Which? Insurance Brand of the Year 2023. For over 110 years we\xe2\x80\x99ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being \xe2\x80\x9ca great place to work\xe2\x80\x9d and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021 and the Glassdoor Best 50 Workplaces List 2023.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

NFU Mutual